Michelle Berrios Lopez

Experience

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  AXS Bolivia

  Jan 2005 - Apr 2007

  Invoice Analyst

  Analysis and revision of monthly cycles of all the services provide by AXS Bolivia.Preparation of national distribution report for the courier.Analysis and control of consolidated manual billing of the 3 regional offices.Design of process for the billing area.Attention to special requests, such as letters and reports for different corporate clients.Charge of credit or debit notes for all services.Responsible for the information with the IDB and BNB, according to loan agreements with both banks.Preparation of monthly cash flow, on a weekly basis.Payments to suppliers according to the administration requirements and schedule. Show less

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  ENTEL BOLIVIA

  Nov 2007 - Sept 2015

  Wholesale Professional

  Negotiation of new International Roaming Agreements and new services with international vendors.Financial information related to settlements and payments of International Roaming Partners (FCH control)Resolution of internal and external complains concerning to International Roaming, Carriers or ITFS, as well as all the internal requirements.Search for new business opportunities for different services with operators and vendors worldwide.Negotiation of better IOT’s with mobile operators and Carriers worldwide.Generation of International Roaming Traffic report.Commercial evaluation of new tools, systems and providers related to International Roaming service.Coordinator with Network, Marketing Department and other areas to achieve projects related to International Roaming.Organization of the GSMA LA Plenary Meeting No. 32 held in Santa Cruz during December 2009.Support on logistics, Merchandising and Clients during Dakar 2014 and 2015. Show less

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  Antalis Bolivia

  Mar 2016 - May 2017

  Head of Telemarketing

  Generation of monthly campaigns, for clients and account executives, to increase and promote Internet sales.Specific action plans to maintain the percentage of sales made by the page above 11% per month.Monitoring and compliance reports according to defined KPIs.Attention, sale and collection of the assigned portfolio.Negotiation to generate large sales with current or new clients.Design of new process for Internet sales.

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  Sintesis S.A.

  Jun 2017 - Mar 2021

  Channel Supervisor

  Direct relationship with the Channels to know their needs and new technological projects and how we could help them.Expansion of services for the Sintesis Channels Network, either at the request of clients or the channels themselves.Tracking of transactionability in the different kind of channels.Management for the increase of channels, especially electronic ones, for the different services.I was able to integrate all the Bolivian Financial Entities with Sìntesis platform. Thanks to this acomplishment, we were able to paid all the Pandemic bonus to Bolivian population. Show less

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  Belcorp

  May 2021 - Sept 2023

  Gerente de Zona

  Analysis of KPIs of each campaign, to determine main objectives and focuses for each of them.Leadership of the team, made up of “Socias Empresarias” and Consultants in the geographical area assigned.Supervision, development and support of “Socias Empresarias” to accomplish the KPIs of each campaign.Development of “Socias Empresarias” and Consultants in the Direct Selling business through catalogs, so they can stay in the business.Establish strategies for the retention and recovery of Consultants in each campaign, as a complement to corporate strategies.Preparation of information for each campaign, for use in RSS as well as for information of the Consultants.Recovery of 87% of active Consultants in the area, in relation to the end of the 2019 year.Increase in the MPP (Average Amount per Order) in 2023 in almost 10 US Dollar per order. Show less

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  ProcessMaker

  May 2024 - now

  Product Marketer