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Valentine E.

Valentine E.

Commercial Assistant

Followers of Valentine E.318 followers
location of Valentine E.Freiburg, Baden-Württemberg, Germany

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  • Timeline

  • About me

    Valentine engel

  • Education

    • Lycée albert schweitzer

      2008 - 2010
      BTS commerce international à référentiel commun européen

      - langues: anglais, allemand- Gestion des opérations d'Import- Export : logistique internationale, douanes, financements à l'international, gestion des risques à l'international, achats à l'international.- Négociation vente : élaboration d'offres commerciales à l'export- Informatique commerciale

    • Université de Haute-Alsace Mulhouse-Colmar

      2012 - 2014
      Master Management interculturel et affaires internationales

      Activities and Societies: secrétaire association étudiante - business plan, human ressources, oral and written presentation in englisch and german, negociation international business, russian approach ( culture and language), international logistics and customs, incoterm, legal law..

    • Université de Haute-Alsace Mulhouse-Colmar

      2011 - 2012
      Licence langues étrangères appliquées

      Activities and Societies: secrétaire de l´association étudiante ressources humaines, dossiers écrits et oraux en langues étrangères (anglais, allemand), négociation commerciale, commerce international, civilisation étrangère, approche culturelle russe, management interculturel, droit fiscal, transport et logistique...

  • Experience

    • Sales assistant, ART Prozess-& Labortechnik GmbH & Co. KG

      Jun 2009 - Jul 2009
      Commercial Assistant

      - Prospecting and customer follow-up- frenck market survey- Archives- translation (englisch, french, german)- software- website

    • Export management, Clairefontaine Rhodia

      Jan 2011 - Feb 2011
      Export assistant

      - Incoterms and international business- orders+ daily business with customers- Contact with transporteurs and research for new one- controlling- budgetisation

    • Heidelberger Pädagogium

      Jun 2012 - Jul 2012
      Student

      German language improvement and learning about a new culture in order to support the project to integrate an international oriented company.

    • Event management, VKP Engineering

      Mar 2013 - Aug 2013
      Event management assistant

      * participation and organization of "Greentec Awards 2013" - Word, Excel, Powerpoint, typo3- research of ecological and sustainable projects in germany- contact with suppliers and sponsors- team working- data bank- creation of an online survey

    • Au paire, UK

      Feb 2014 - Aug 2014
      Au paire, UK

      -English language improvement and learning about a new culture in order to support the project to integrate an international oriented company.-organize the planning for a family with three young boys-travels through England

    • EDS European Distribution Solutions, Berlin

      Feb 2015 - May 2017
      International Operations & Administration Responsible

      - Customer relationship: advising, sales, invoicing, conflict resolution in German, English and French.-Coordination of the business operations, logistic operations- Call for tender regarding the transport- Cost-benefit study- Organization of pick up through Europe- Administrative support to the French sales representative team.- Order register and customers data base updating.- Daily updating of the transport statistics.- Recruitment.

    • MYKITA

      Jun 2017 - Feb 2018
      International Customer Service

      - Daily customer service french market- Customers support in english and german- Daily feedbacks from sale representatives- Participation to exhibitions glasses- Logistic organization- Accounting basics knowledges and support- Complaints management, credit notes and after sale service

    • Komtur Pharmaceuticals

      Feb 2018 - Dec 2023
      International Key Account Sales Manager

      - Daily business with customers and suppliers ( from request to delivery ), for a key account- Clinical trial sourcing- Sample supply ( analytical use..)- Market intelligence, Forecast- third country import- active with every branch from the company (data and return manager, accounting, logistics, quality, customs and invoices)- Build and maintain long-term relationships with existing and potential customers through regular communication and visits. - exhibitions visits- reporting- Daily administrative processing of a clinical trial case (from enquiry to delivery)- Collaboration with cross-functional teams including Marketing, Legal, and Customer Service to deliver exceptional customer support-Daily contact with a key account (24 branches worldwide)-Trade show visits, customer visits, conference visits-Training of a growing team- Ensure a timely approval process of enquiries, creation, confirmation and dispatch of customer quotations-Coordination, tracking and control of conditions and contracts Show less

    • Avnet Integrated Solutions

      May 2024 - now
      Programme manager

  • Licenses & Certifications