Ghaith Shannaq

Experience

• 

  CNS Middle East

  Jan 2006 - May 2022

  . Providing projects implementation and support to customers in terms of ATM software and hardware... Consultancy support for on-going projects, Project Managers, Help desk. . Perform the initial setup of software on customer equipment and provide backups and documentation for the CS engineers in the EFT department.. Self Service Terminal Hardware (ATM / CDM / Kiosks / Automated Teller Safes).. Self Service Terminal Software ( NDC-DDC/WebExtention/EMV/Multi-Vendor Applications, Platform Security, Direct Marketing Through E-Channels).• Support the User Acceptance Test (UAT) tests.• Develop, Create, test, modify host and ATM side configuration, both NDC and DDC, such as Fast Cash, Cash Withdraw, Cash-in, Deposit, PIN change, Mobile Services, Other transactions. Show less

  • Presales Manager

    Dec 2018 - May 2022

  • Regional Manager Professional Services

    Aug 2016 - May 2022

  • PS Team Leader- Professional Services

    Jun 2015 - Aug 2016

  • Sr. System Engineer -Professional Services

    Sept 2009 - Jun 2015

  • Sr.Service Engineer

    Jan 2006 - Sept 2009
• 

  FIS

  May 2022 - now

  Senior sales consultant -Manager