Experience

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  Citi

  Dec 2008 - Jan 2009

  Intern, trade services department

  Core duties involved- 1) Assisted to process Trade documents-Sorting, Endorsing. 2) Helped to provide Trade Services- EXP Certification, Issuance of PRC etc.3) Prepared Export report.

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  Hsbc

  May 2010 - Aug 2010

  Intern, institutional banking & securities services operations | service delivery

  Core duties involved- 1) Assisted to process Payment Instructions- Sorting, Reconciling etc. 2) Helped to Process IPO Application for NRB Clients of Smart Capital Operations. 3) Helped in NITA Automation Project –Data Sorting & Data Input etc.

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  The city bank ltd

  Feb 2011 - Feb 2013

  Assistant manager, cash management operations| operations project & support division

  Core duties involved-a) Successfully rolled out different Operational Projects, like- “ CBL Quality Management System Maintenance as per ISO 9001:2008 Certification for CBL Operations &IT”., “Account Opening Form Modification Project”, “Central Printing & Delivery of Half-yearly Customer Accounts Statement” etc.b) To support the smooth Cash Management Operations by processing Centralized Automated payment and collection related bulk transactions in Core Banking System.

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  Standard chartered bank

  Feb 2013 - Dec 2014

  Assistant manager, projects, mis, investigations&operations risk

  Core duties involved- a) Worked for implementation of operational projects& risks at core level including driving and directing compliance in each unit of Cash Management Operations & identify processing risks, gaps or inefficiencies and implement appropriate and effective changes to improve quality in service delivery.b) Ensuring the timely delivery of CMO on-demand customized, daily, Weekly, Bi- weekly, Monthly, Quarterly, Half- yearly, Yearly MIS, KPI (Key Performance Indicator) & other deliverables to Business, Risk team, Regulators & Management at country level, regional level & group level. Show less

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  Banglalink

  Jan 2015 - Aug 2016

  Program management associate manager, program management office (pmo)

  Banglalink Digital Communications Ltd. (A brand owned by VEON Ltd.)VEON, the sixth largest mobile network operator in the world (by number of subscribers) headquartered in Amsterdam, the Netherlands which is providing telecommunication services in the regions of Asia, Africa and Europe. In Bangladesh they are operating with the brand “Banglalink” which is the 2nd largest telecom operator in Bangladesh (https://www.banglalink.net/en)Core duties involved-a) Worked in CEO Office for implementation of group and country management´s strategic decision, change management, transformation initiatives by project management, process management, digitization, quality management and risk management.b) Identify different process improvement areas, optimize and/or re-engineer processes to maximize operational efficiency for new and current processes. Show less

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  Standard chartered bank

  Aug 2016 - Aug 2017

  Manager, client services group (digital banking) | corporate, institutional & commercial clients

  Core duties involved-a) Lead and coordinate- country Digital Channel team under Client Services Group (CSG) for corporate, institutional, commercial & business banking clients to support smooth initiation & processing of transactions of cash management, trade finance & security services products in web based digital banking platform-straight2bank(S2B). b) Developed this new unit for end to end development of process from client on boarding, client training, issue resolution and coordinating with Transaction Banking team for increasing digital banking channel utilization. Show less

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  Länsförsäkringar

  Feb 2019 - now

  IT & Development Management, Ett SAKLänsförsäkringar Sak Försäkringsaktiebolag (publ)> Managing application Operations & maintenance as per ITIL and DevOps- release/change management, incident management, problem management, life cycle plan> Managing Infrastructure management and maintenance with the help of internal and external partners- patching, monitoring, hardware issues, certificate maintenance> Driving application/IT security controls, compliance and risk management as per internal and regulators requirements.> Driving periodic activities as part of Life Cycle plan and IT/Business continuity plan- DR test, Major test, Minor test Show less Department: "IT Development & Management Team" and "Financial Information & Analysis Team" under Economy & Finance, Länsförsäkringar AB• Plan, run and lead the work on project-related IT issues and identify, structure and document information that emerges during IT projects according to SAFe /Agile methodology• Driving IT related activities in project, like-Infrastructure ordering & setup, application installation & upgradation, user access administration. Enabling required support for development, testing, deployment, integration & change management. • Ensuring required support for IT security testing & related risk mitigation, incident management & user support, application & infrastructure support & maintenance.• Driving related activities for project handover, like- documentation, user/data migration, new application & platform handover and decommissioning of obsolete system.• Supporting the main project manager by, among other things, drawing up summaries of the project's technical status and prioritized IT-related issues Show less

  • Förvaltningsansvarig | System Administrator, IT & Development Management, SAK IT

    Nov 2022 - now

  • Information Technology Project Manager

    May 2020 - Nov 2022

  • Projektanställd, IT Utveckling & Förvaltning

    Sept 2019 - May 2020

  • Summer Academic, Group Accounting

    Feb 2019 - Aug 2019