Dyana Caruso

Dyana caruso

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location of Dyana CarusoMontreal, Quebec, Canada
Phone number of Dyana Caruso+91 xxxx xxxxx
Followers of Dyana Caruso1000 followers
  • Timeline

    Sept 2012 - Apr 2016

    Revenue Management Analyst

    Intercity Hotels
    Porto Alegre, Rio Grande do Sul, Brazil
    May 2016 - Apr 2021

    Business and Systems Analyst

    Sicredi
    Porto Alegre, Rio Grande do Sul, Brazil
    Apr 2021 - Jun 2022

    Senior Business Analyst

    Thoughtworks
    Current Company
    Jul 2022 - now

    Junior Product Manager

    GlobalVision
    Montreal, Quebec, Canada
  • About me

    Business Analyst | Project Manager

  • Education

    • Pontifícia universidade católica do rio grande do sul

      2017 - 2019
      Post graduate diploma applied statistics

      https://educon.pucrs.br/cursos/metodos-quantitativos/

    • Pontifícia universidade católica do rio grande do sul

      2011 - 2014
      Bachelor’s degree economics

      Activities and Societies: Federal government scholarship recipient - PROUNI

    • Tera

      2021 - 2022
      Data analytics

      https://www.credential.net/157fd041-185e-47ad-897a-9126bf116bd0

  • Experience

    • Intercity hotels

      Sept 2012 - Apr 2016
      • Revenue Management Analyst

        Jan 2015 - Apr 2016
      • Controllership Assistant

        Sept 2012 - Jan 2015
    • Sicredi

      May 2016 - Apr 2021

      As a Business and Systems Analyst (BSA) within Sicredi’s Digital Transformation Platform, I worked on multiple projects, gaining a deep understanding of both business goals and software architecture as the foundation for future initiatives.I collaborated with Product Owners and cross-functional teams, translating business needs into user stories and ensuring alignment between business objectives and technical implementation.Additionally, I led the BSA chapter within the Digital Platform, mentoring peers and fostering best practices in business analysis, systems integration, and solution design.One of my most impactful contributions was my role in developing Sicredi’s first Next Best Action engine, an initiative that leveraged Data Science models and Salesforce cloud technology to enhance active prospecting for new business opportunities. Show less

      • Business and Systems Analyst

        May 2017 - Apr 2021
      • Business Analyst

        May 2016 - May 2017
    • Thoughtworks

      Apr 2021 - Jun 2022
      Senior business analyst

      As a Senior Business Analyst at ThoughtWorks, I worked closely with the client’s Product Owner, bridging the gap between their product vision and the software development team.I collaborated with stakeholders and the design team to define requirements, translating business needs into clear, actionable user stories. This ensured alignment between business goals and the product’s user experience.I also managed the product backlog, prioritizing high-value features to keep the team focused on key deliverables. Additionally, I partnered with the Project Manager to create and maintain project tracking artifacts, providing clear roadmap visibility to internal and external stakeholders. Show less

    • Globalvision

      Jul 2022 - now

      As a Junior Product Manager in GlobalVision, I lead the end-to-end development of a new API as a Service product, enabling customers to integrate GlobalVision’s inspection technologies into their workflows for automated quality control.I’m responsible for driving product discovery by building strong relationships with early adopters and key partners, gathering customer insights, and translating requirements into actionable feature development.I also collaborate cross-functionally with engineering, sales, and marketing teams to align on Go-To-Market strategy, ensuring a strong product-market fit. Show less As a Senior Business Analyst for the Information Systems and Data teams, I bridged the gap between the company’s operations and go-to-market teams and the technical teams responsible for internal system development and maintenance.I leveraged my knowledge of the company’s lead-to-cash journey, collaborating with stakeholders to identify process gaps, define business requirements, and establish key success metrics.A core challenge of this role was managing the project backlog, balancing stakeholder demands with the capacity of the systems and data teams. To address this, I designed a project management framework that enabled teams to plan and prioritize initiatives on a quarterly basis and present them to the company’s leadership in a betting table meeting for prioritization. Show less I joined GlobalVision as a Business Analyst in the Revenue Operations team, responsible for mapping the company’s lead-to-cash journey to identify process gaps, eliminate silos between departments, and recommend process and system improvements to streamline sales and post-sales operations.In this role, I developed strong relationships with go-to-market stakeholders, working closely with them to gather business requirements and prioritize initiatives that reduced friction between teams and accelerated customer time to value.Additionally, I collaborated with Revenue Operations leadership to define and track key lead-to-cash success metrics, embedding data-driven decision-making into the company’s culture. Show less

      • Junior Product Manager

        Aug 2024 - now
      • Senior Information Systems Business Analyst

        Jan 2023 - Aug 2024
      • Revenue Operations Business Analyst

        Jul 2022 - Jan 2023
  • Licenses & Certifications