Experience

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  Exceet card group ag, previously cardfactory ag

  Jul 2009 - Mar 2011

  Customer service
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  Swarovski

  Apr 2011 - Apr 2012

  Fulfillment service
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  Ge jenbacher gmbh & co. og

  Aug 2012 - May 2018

  During my time as a Forecasting and Logistics Planner Specialist in the gas engine manufacturing industry, I had the privilege of playing a key role in optimizing supply chain operations and driving innovation in sustainable energy solutions.Here’s what I accomplished:✨ Forecasting Excellence: Analyzed market trends and data to develop accurate demand forecasts that powered production.✨ Streamlining Operations: Optimized inventory and logistics processes to ensure timely delivery of materials and products across global supply chains.✨ Collaborative Success: Partnered with suppliers and teams to align schedules, exceed expectations, and achieve operational excellence.✨ Driving Innovation: Identified and implemented solutions to improve efficiency and elevate supply chain performance.✨ Data-Driven Leadership: Used analytics to make informed decisions that shaped the future of manufacturing.I am proud to have contributed to a more efficient and sustainable future while ensuring the success of a fast-paced, global operation. This experience taught me the value of precision, collaboration, and continuous improvement in achieving impactful results. Show less As a Dispute Resolution Manager in the gas engines manufacturing industry, I had the opportunity to navigate complex financial challenges and foster collaboration to drive impactful results. My role focused on resolving disputes with precision and diplomacy while ensuring alignment with business goals and customer satisfaction.✨ Strategic Problem-Solving: Led the resolution of financial disputes with customers and stakeholders, identifying root causes and implementing effective solutions to maintain strong business relationships.✨ Data-Driven Insights: Analyzed financial discrepancies and trends to proactively address potential conflicts, ensuring smooth operations and mitigating risks.✨ Cross-Functional Collaboration: Partnered with internal teams, including sales, operations, and legal, to align strategies and facilitate seamless dispute resolution.✨ Process Optimization: Improved dispute management workflows by implementing streamlined processes that enhanced efficiency and reduced resolution times.✨ Customer-Centric Approach: Maintained a focus on delivering value to clients while safeguarding the company’s financial health and operational integrity.✨ Leadership and Mentorship: Guided teams through challenging situations, fostering a culture of collaboration, transparency, and continuous improvement.This role allowed me to combine analytical expertise with strong interpersonal skills to resolve conflicts, strengthen partnerships, and contribute to the overall success of the organization. It was a rewarding experience that deepened my understanding of financial operations in a dynamic, global manufacturing environment. Show less

  • Forecast & Logistics Planner Specialist

    Sept 2014 - May 2018

  • Dispute Resolution Manager

    Aug 2012 - Aug 2014
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  Sandoz

  Jun 2018 - now

  Leader of Supply Chain Analyst and Supply Chain Management Project Manager• Role model and unbossed leadership style• GenZ inspiring Leadership style• Development of young talents according to their capabilities• Working with Dual Students and apprentices (6- 12 week rotations)Process owner Sales and Business Planning:• Process improvement activities• Process role model for Sandoz affiliates in Europe• Inventory responsibilityHeading the Falsified Medical directive/ Serialization support for supply chain in Sandoz Germany Coordination of Supply Chain Projects:• Warehouse• Distribution • Mergers & Acquisitions Show less Establishment of Supply chain processes for supplier relationship team (SRT) • According to (MRP2) standards • Leading Supplier S&OP’s and ensuring sufficient supply of medicine for Europe affiliates• Root cause analysis with strategic suppliers to improve supply chain results and eliminate disputes Workstreamlead for supply chain with 10 team members in global site divestment project:• Change Management. Building high performance team for handling divested site as supplier at day one, solving the problem of onboarding new people and onboarding the new hires• Ensuring process sustainability during TSA period, reworking and improving processes according to stakeholders needs to ensure high quality results • Ensuring warehouse standards after divestment for both sides in external warehouse (Schenker)• Establishment of Supply chain processes for supplier relationship team (SRT) in Holzkirchen according to Nossce (MRP2) Show less Driving Operational Excellence through Master Production SchedulingI had the privilege of shaping and optimizing the Master Production Schedule (MPS) to ensure seamless alignment between customer needs, production capabilities, and long-term operational efficiency. Here’s how I contributed to success:✨ Strategic Scheduling: Established an optimal MPS in collaboration with the board, balancing customer demand with tactical production capacity for a 3- to 24-month horizon.✨ Data-Driven Decisions: Forecasted production volumes based on demand, conducted rough-cut capacity analyses, and strategically allocated resources to manage operational costs and inventory levels.✨ Synchronized Planning: Ensured alignment of the MPS with the approved production plan from Sales & Operations Planning (S&OP).✨ Leadership in Collaboration: Hosted Supply Review Meetings to coordinate action plans and address resource constraints effectively.✨ Process Optimization: Revamped local planning processes and introduced innovative methods to enhance the efficiency and performance of the production unit.✨ Transformational Projects: Played a key role in the successful implementation of MRP2, contributing as both an extended team member and a workstream lead.This experience reinforced my passion for creating streamlined, future-ready processes that empower production teams to deliver exceptional results. By combining strategic vision with hands-on execution, I was able to drive meaningful improvements that benefited the organization and its customers. Show less

  • Sales & Business Planning Manager

    Nov 2021 - now

  • Supply Chain Manager

    Mar 2019 - Oct 2021

  • Tactical planner

    Jun 2018 - Feb 2019
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  Tanja gratza

  Nov 2022 - now

  Keynote speaker

  Tanja Gratza is a dynamic keynote speaker who bridges the gap between traditional business methods and the evolving expectations of modern generations, including Gen Z. With over 20 years of corporate experience and a deep passion for leadership, innovation, and personal growth, Tanja delivers actionable insights that inspire change. Her engaging storytelling, combined with her ability to connect with diverse audiences, ensures your team leaves empowered and equipped to thrive in today's fast-paced world.Let Tanja energize your event and leave a lasting impact! Show less