Experience

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  Movenpick hotel karachi

  Dec 2012 - Apr 2017

  Food and beverage attendant

  *Banquet operations. Assist with table and banquet hall prep before the event.Assist with food/buffet preparation before and during the event.Ensure safe food handling guidelines are followed by self and team members.* 24/7 Coffee shop (Fanoos Lounge).Serve a wide varieties of food, beverages, tea and coffee.Preparing mis-en-place.Upselling and suggestive selling.Communicate with customers to resolve complaints or ensure satisfaction.Take orders from guests for food and beverages and prepare or serve speciality dishes at table as required.Clean the table in a professional manner.Process customers bill or payments.Pre-opening staff of "Lotus Court" authentic Chinese restaurant.Providing special service to disabled and children.Excellent knowledge of POS Micros. Show less

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  Pan asia

  Apr 2017 - Jun 2018

  Operations supervisor ( pre opening )

  Opening staff of the restaurant.oversee all front and back of the house restaurant operations.ensuring customer satisfaction through promoting excellent service.Respond to customer complaints tactfully and professionally.maintain quality control for all food delivered.Analyze staff evaluations and feedback to improve the customer's experience.Project future needs for goods, kitchen supplies and cleaning products; order accordingly.Oversee health code compliance and sanitation standards.look for ways to cut waste and decrease operational costs without compromising on quality standards.Generate weekly, monthly and annual reports.Train new employees and provide ongoing training for all staff.Oversee all work in shift and restock all supplies at the end of the shift and perform regular inspection on all equipments and recommend required repairs. Show less

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  Pizza hut - pakistan (mcr pvt. ltd.)

  Feb 2019 - Jul 2020

  Assistant restaurant manager

  Hire, scheduled, supervise to all team members trainee program.Coordinates the work of restaurants business, business deals, indoor and outdoor events, party orders and special reservation requests.Staff scheduling and maintain attendance and payroll management.Strong coordination with the kitchen team to ensure enough backup, Side line batches for throughout the shift.Assure that to follow all quality standards, procedures and safety guidelines.Strongly coordinated with ordering, follow-ups, Inventory management to avoid wastage and variance.Audit and visits plan and execution.Good eyes on KPIS to follow all the way.Attend weekly and monthly meetings and plan to communicate to the collaborative agenda with all team.Focus on Food cost, P&L, Budget. Show less

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  Burger lab

  Aug 2020 - Jan 2023

  Restaurant general manager

  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances. • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational. • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits. • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials. • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank. • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies. • Developed, implemented and managed business plans to promote profitable food and beverage sales. Show less

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  Burger o'clock

  May 2023 - Dec 2023

  Restaurant general manager

  Responsible for the administrative, maintenance and overall management of branch. Controlling Labor and wastage, Preparing daily Cash Sheet Report, Daily Product Reporting, Ordering to Supplier, Cash handling, petty cash making, inventory checking.Prepare Plans for Store Marketing.Follow up on daily variance. Preparation of Monthly labor payroll. Consistent Follow-up on Quality, Service and Cleanliness Community relationshipImplementation of new inductions.Resources Inductions, training and development.Periodic revenue analysis. Show less

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  Swadish

  Jan 2024 - May 2024

  Restaurant manager

  • Planning menus in consultation with Chefs. • Planning and organizing special functions. • Arranging the purchasing and pricing of goods according to budget. Maintaining records of stock levels and financial transactions.• Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance. • Conferring with customers to assess their satisfaction with meals and service. • Selecting, training and supervising waiting and kitchen staff. May take reservations, greet guests and assist in taking orders. Show less

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  Dr. ziauddin hospital

  Jun 2024 - now

  Manager (nutrition & food service department)

  As a Nutrition and Food Service Manager in a hospital, I oversee patient meal services, ensuring dietary needs and preferences are met with nutritious options. I manage the staff's subsidised meal program and curate the chef's special menu. Additionally, I handle catering orders, and oversee the operations of the mini-mart and the TUCK shop, ensuring efficient and high-quality food service across all areas.