
Timeline
About me
Senior Program Manager | Business Operations | Product Development | Solutions Engineering | Security Engineering
Education

Bengal institute of technology and management
2005 - 2009B.tech.
Symbiosis institute of management studies
2019 - 2022Master of business administration - mba
Experience

Hcl infosystems ltd
May 2009 - Jul 2011Lead engineer
Info edge india ltd
Jul 2011 - May 2012Information technology team lead
Cognizant technology solutions
Jun 2012 - Apr 2015Technical lead
Oracle india pvt. ltd
May 2015 - Jun 2016Senior information technology specialist
Ibm india private limited
Jun 2016 - May 2017Senior specialist
Sap labs india
Jun 2017 - nowSenior program managerOrchestrated and inspired high-performing, globally distributed teams to deliver complex, large-scale development and strategic initiatives across multiple time zones, including seamless release management. Directed multidisciplinary teams to implement robust cloud-based enterprise solutions, seamlessly integrating compute, storage, networking, and security frameworks. Championed the design and deployment of scalable, distributed, multi-cloud architectures, ensuring operational efficiency and exceptional user experiences. Collaborated extensively with development, operations, and product management teams to drive technology integration, achieve project milestones, and meet strategic goals. Demonstrated mastery in Agile methodologies and frameworks, leveraging tools such as Jira, MS Project, SharePoint, and Confluence to lead cross-functional, geographically dispersed teams with efficiency and precision. Implemented ServiceNow ITSM and ITOM modules, significantly enhancing operational efficiency for Engineering, IT, and Cloud Operations management. Led the successful migration of over 2,000 customers from on-premises to cloud environments using a comprehensive 4+1 strategy, including disaster recovery planning, application redundancy, and geo-replication. Spearheaded a data-driven cost optimization initiative utilizing AI and automation technologies, achieving a 20% reduction in infrastructure expenses while maintaining high service standards. Identified and executed automation opportunities to streamline business processes, leading the development of AI-driven solutions that reduced team response times by 40%. Fostered an inclusive and collaborative team culture, enhancing innovation, cohesion, and overall performance across diverse groups. Proactively interviewed, recruited, coached, mentored, and trained talent, ensuring the adoption of best practices agile, SAFe within Engineering and Cloud Operations for sustained excellence. Show less
Licenses & Certifications

Servicenow certified
Servicenow
Architecting microsoft azure solutions
MicrosoftApr 2020
Project management professional (pmp)
Project management instituteJul 2022
Jncia
Juniper networksNov 2014
Itil foundation
ExinNov 2013.webp)
Aws certified solutions architect
Amazon web services (aws)Jun 2022
Ccna
CiscoNov 2010
Ccna security
CiscoJun 2013- View certificate

Certified ethical hacker
Ec-councilJan 2015
Honors & Awards
- Awarded to Dhriti ChakrabortyHigh Impact Award - 2022
- Awarded to Dhriti ChakrabortyBeyond Growth Award - 2021
- Awarded to Dhriti ChakrabortyCatalyst Award - 2019
- Awarded to Dhriti ChakrabortyAutomation Champ - 2014
Languages
- enEnglish
- beBengali
- hiHindi
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