Experience

• 

  Children’s entertainment center «kazinaki city»

  Oct 2013 - Dec 2016

  Freelance animator and facilitator

  Animation programs creation and execution for different age groups; Teambuilding through events facilitation.

• 

  Terrafiori ltd

  Oct 2014 - Aug 2016

  Visual merchandising administrator

  Interaction with customers and individual orders drafting; Visual merchandising of retail space, windows decoration; New trends research and introduction; Composition arrangements of different complexity.

• 

  Novgorod children’s music school of russian folklore

  Sept 2015 - Sept 2017

  Choreographer

  Сlasses of classical choreography for age group of 5-13yo; Dance compositions production; Students examination and evaluation; Annual concerts organization and rehearsal.

• 

  Izori ltd, children’s entertainment center “forest”

  Oct 2016 - Dec 2017

  Creative art director

  Entertainment programs administration; Trends assessment, advertising strategy development; Strategy implementation based on company direction; Customer success management; Animation programs creation and implementation.

• 

  Manor ltd, greenhouse tauride gardens

  Dec 2017 - Apr 2018

  Orangery administrator

  Responsible for Excursion programs and Events coordination; Client management and contracts drafting; Cash transactions handling.

• 

  National ballet conservatory

  Nov 2018 - Sept 2020

  Choreographer & social media assistant

  Responsible for Ballet, Contemporary, Acrobatic training for different age groups; Scheduling and programs development; Social media coordination.

• 

  The boat global limited

  Nov 2019 - Mar 2020

  Social media assistant

  Responsible for Customer base management; Social networks research; Customer segmentation analysis and reporting.

• 

  European foundation for support of culture

  Sept 2020 - Sept 2021

  Project manager

  Accountable for event concept and plan development; Teams and external contractors’ coordination; Collaboration with clients before and during events; Defining project milestones and deadlines, project progress, problems and solutions.

• 

  Red acre ltd

  Nov 2021 - Feb 2024

  Process and monitor deposits and withdrawals; Investigate and report suspicious account activity; Perform KYC and KYB related tasks; Investigate escalated cases. Assist clients via chat, emails and calls; Managing customer accounts.

  • Payments & Verification Agent

    Sept 2022 - Feb 2024

  • Customer Support Agent

    Nov 2021 - Sept 2022
• 

  Cmdi group

  Mar 2024 - now

  Project event coordinator