Experience

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  Lycamobile group

  Jul 2016 - Jul 2017

  Agent commercial
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  Bits "business information technology solutions"​

  Jul 2019 - Jul 2019

  Administrateur du réseau
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  Société idéale service express

  Jan 2020 - Feb 2021

  Network administrator
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  Se bordnetze el fejja

  Jun 2021 - Apr 2023

  Administrating PBX Servers , manage users phone access and troubleshooting Voice over IP issues. Nagios XI, Network Analyzer and Nagios Log server Administration for more than 14 Locations. Responsible for responding to Track-It help desk tickets, telephone calls, emails, and providing a broad range of technical support in the resolution of help desk calls related to various LAN, WAN Issues. Implement and maintain Network Monitoring System to track more than 6 WAN links Performance, including MPLS L2. Served as HelpDesk Administrator and developed and implemented effective Help Desk support policies and procedures for the IT Department to provide better support for Incidents and Requests. Show less

  • Information Technology System Network Administrator

    Oct 2022 - Apr 2023

  • Information Technology Global Help Desk Support Specialist

    Jun 2021 - Sept 2022
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  Hpe aruba networking

  May 2023 - now

  Technical solutions consultant

  - Wireless Network design, implementation and troubleshooting- Network security- Customer relationship management