Tram Tran

Experience

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  Ocean Dunes Golf Club - Nick Faldo Design - Est. 1996

  Mar 1996 - Jun 2002

  PRO SHOP MANAGER

  Main duties included:- Provide customer service to clients;- Handle general administration of office;- Supervise staff;- Co-ordinate to organize golf tournaments;- Golfer's handicap;- Coordinate with membership sales;- Manage merchandising and stock control.

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  Phan Boi Chau English Center

  May 1996 - Apr 2000

  ENGLISH TEACHER

  Main duties included:- Provide Introductory and Intermediate English language instruction to students including grammar, listening, speaking, reading, and writing skills;- Develop daily lesson plans using Streamline textbook; - Conduct regular testing on participants’ progress; - Co-ordinate with head of teachers for mid-term and final tests.

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  Save the Children Australia

  Jul 2002 - May 2005

  PROJECT ADMINISTRATION/ FINANCE OFFICER & PERSONAL ASSISTANT to PROJECT MANAGER

  Main duties included:- Manage the reception area – visitors and phone calls;- Supervise office assistants and ancillary staff;- Handle all arrangements for staff travel, accommodation and bookings for workshop/ conferences for SCA staff development activities; coordinating logistical arrangement for Save the Children Alliance Conference;- Coordinate purchasing materials for workshops and kits for trainers;- Coordinate ordering and supply of resources for schools;- Develop and maintain the spreadsheets of accounts for schools spending of resources and budget;- Undertake all banking for the project office. Show less

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  AFAP

  Oct 2005 - Jul 2010

  OFFICE MANAGER/ TRANSLATOR

  Main duties included:- Manage overall daily administrative duties and liaise with partner staff;- Maintain strong relationships with the Vietnam head office, Australian head office and project partners, including universities and domestic and foreign government offices; - Provide strategic support to the Project Director, including undertaking some project management activities;- Undertake HR activities, including the recruitment of staff;- Responsible for the management of administrative staff including cleaner and driver;- Establish project office, ensuring it conformed in line with best practice with respect to data and office management, including large-scale procurement;- Conduct translation and interpretation of project activities for project staff;- Assist in interpretation and translation of Monitoring & Evaluation activities for the project in meetings, interviewing, and focus group discussion; - Provide support to international volunteers working with AFAP - assist with logistical arrangements, and orientation to Vietnam and Vietnamese culture. Show less

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  International Education Specialist

  Jan 2012 - Mar 2013

  PERSONAL ASSISTANT

  Main duties included:- Arrange visa renewal;- Organize bookings for accommodation and travel within Vietnam, Cambodia and Laos;- Liaise with organizations and provincial government education departments to arrange consultancy logistics and confirm arrangements for workshops;- Support the analysis of workshop evaluation reports and translate final from English to Vietnamese;- Procurement tasks to support specialist – stationery and purchase of equipment such as photocopiers and printers – getting quotes and following up with guarantees;- Document filing and updating of specialist’s personal records;- Liaison with landlord of house/office rental for specialist;- Preparation of contracts including translation from English to Vietnamese;- Support preparation of training materials for Specialist. Show less

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  CARE International UK

  Jan 2014 - Apr 2014

  ADMINISTRATION and LOGISTICS OFFICER

  Main duties included:- Ensure smooth operations of CARE HCMC office including the communications network; - Ensure that office and other leases are up to date and payments are made on time for rent, utilities, phone and internet and other running costs;- Supervise IT management and regularly update ICT Administrator for any system and IT equipment issues;- Maintain and manage filing system including e-filing;- Supporting visitors, international staff and volunteers, for example arranging house rental, visa extension, work and residence permits;- Ensuring that all procurement activities (goods, services and consultants) are done in compliance with CARE and donor rules and regulations; - Management of HCMC office assets and inventory; - Doing banking for the office including withdrawal of VND/ USD and keeping office cash in safe; daily cash custodian and check at weekend; - Ordering office supplies and preparing payment vouchers for office supplies and expenses;- Advance/ acquittal payment for staff and office expenditures;- Management of IEC of CARE publications and PR materials;- HR activities such as recruitment advertisement, setting up interviews, insurance cards for staff, emails and name cards; - Orientation for new staff on systems related to office administration procedures; - Manage and support HCMC office guard and cleaner in executing their daily functions effectively, management of HCMC service contracts (rental, maintenance, etc.);- Translation and interpretation when required. Show less

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  International Education Specialist

  Jul 2014 - Mar 2015

  PERSONAL ASSISTANT

  Main duties included:- Arrange visa renewal;- Organize bookings for accommodation and travel within Vietnam;- Liaise with organizations and provincial government education departments to arrange consultancy logistics and confirm arrangements for workshops;- Support the analysis of workshop evaluation reports and translate final from English to Vietnamese;- Procurement tasks to support specialist – stationery and purchase of equipment such as photocopiers and printers – getting quotes and following up with guarantees;- Document filing and updating of specialist’s personal records;- Liaison with landlord of house/ office rental for specialist. Show less

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  Tan Khoa Distribution Corporation

  Dec 2016 - Sept 2017

  ASSISTANT to COO and CEO/ HR and ADMINISTRATION MANAGER

  Main duties included:- To be in charge of reviewing sales/ consignment contracts;- Manage personal and professional calendar of COO & CEO; - Deal with correspondence addressed to COO & CEO;- Answer and direct calls and emails of COO & CEO of a general nature;- Be responsible for air tickets and accommodation arrangements for staff;- Take minutes and distribute meetings agendas and meeting packages;- Coordinate and set up staff meetings and other meetings when required; - Be responsible for doing acquittal for airfare and hotel expenses; - Keep COO & CEO well-informed of upcoming commitments and responsibilities; - Translate sales/ consignment contracts from Vietnamese into English and vice versa; - Translate emails, correspondences, and documents from Vietnamese into English for COO;- Translate at staff company meetings or events;- Maintain confidentiality and uses a high degree of discretion; - Handle sensitive contacts and communications; - To recruit open positions; - To interview candidates;- To prepare offer letter to candidate who pass the interviews;- To review probation period new comers with the COO; - To do on-the job training for new comers; - To prepare labor contracts for new employees; - To be in charge of office system;- To review and propose salary increases for staff;- To involve in organize staff building company trip;- To involve in company planning meetings;- To monitor entrance system and punctuation of staff; - To calculate staff salary; - Other professional and personal tasks of COO & CEO as required. Show less

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  Ipa-Nima Vietnam LLC - HCMC Branch

  Mar 2018 - Jul 2018

  HR and ADMINISTRATION MANAGER

  Main duties included:Perform all usual duties of an HR and admin Manager, including:- Dealing with recruiting staff and preparing offer letters and labor contracts;- Finalize the labor handbook including translating the same into English;- Advise the company of a variety of labor laws;- Perform a wide variety of administration functions and, including: * Office suppliers; * Maintenance contractors; * Cleaners;- Other tasks as required.

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  Thuy Thinh Restaurant

  Oct 2018 - Aug 2019

  RESTAURANT MANAGER/ TRANSLATOR

  Main duties included:Perform all usual duties of a Restaurant Manager, including:- Supervise daily restaurant operations;- Assist with menu planning;- Maintain sanitation standards and assist servers during peak meal periods;- Strive to continually improve guest and employee satisfaction;- Maximize financial performance in areas of responsibility;- Determine training needs to accomplish goals, and then implements plan;- Translate general documents/ paperwork when required. Show less

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  BT International

  Sept 2019 - Nov 2019

  ADMINISTRATION and GENERAL AFFAIRS SUPERVISOR

  Main duties included:Perform all usual duties of an Administration & General Affairs Manager, including:- Review administration and IT policy and regulations; - General administration tasks;- To be in charge of Drivers/ Cleaners/ Landscaping/ Security/ ITs;- CCTV system/ Alarm system of fence/ Door access;- Waste water treatment system and environmental hygiene and safety; - Fire treatment and prevention;- Office lease/ Expert house lease; - Building maintenance contractors;- Staff canteen activity;- Office equipment/ Office suppliers;- Other tasks as required. Show less

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  WeDo Innovation Vietnam

  Dec 2019 - now

  ASSISTANT TO CEO/ HR and ADMINISTRATION MANAGER

  Main duties included:HR and Administration ManagerPerform all usual duties of an HR and admin Manager, including:- Deal with recruiting staff and preparing offer letters and labor contracts;- Finalize the labor handbook including translating the same into English;- Advise the company of a variety of labor laws;- Perform a wide variety of administration functions and, including:- Office suppliers;- Maintenance contractors;- Cleaners;- Other tasks as required.Assistant to CEOPerform all usual duties of an Assistant to CEO, including:- Help CEO to carry out daily executive operation plan;- Receive and check all work, files, documents from all departments and hand in them to CEO for approval;- Inform CEO’s decision/ information to all relevant departments and receive feedback from departments to CEO;- Arrange internal working schedules for CEO;- Arrange working agenda of CEO with partners, customers; prepare materials for meetings;- Draft, manage, and keep record of working documents for CEO;- Translate documents and materials in Vietnamese into English and vice versa;- Other tasks as required. Show less