Experience

• 

  Hertz

  Jan 2004 - Jan 2011

  • Key Account manager: operations

    Jan 2006 - Jan 2011

  • Operations Manager

    Jan 2004 - Jan 2006
• 

  Velocity recruitment

  Feb 2011 - Jun 2012

  Senior recruitment consultant
• 

  Fonterra

  Oct 2012 - Jul 2014

  A Talent Acquisition professional focused on ensuring we engage the right people for the right roles at Fonterra, and building our capability for the future. The aim of our proactive recruitment model is to deliver a positive candidate experience, aligned with Fonterra culture and growth strategies. We communicate our compelling employer value proposition by leveraging diversified sourcing strategies that maximise direct and internal recruitment with an integrated approach to sourcing talent.Focused on building talent communities that ensure Fonterra connect with accounting & finance and administration candidates for current roles as well as future needs. Show less

  • Recruitment Manager - Fonterra Graduate Programme

    Oct 2012 - Jul 2014

  • Talent Acquisition - Accounting & Finance and Administration

    Oct 2012 - Mar 2013
• 

  Avis budget group

  Jul 2014 - Jul 2016

  Group business development manager - specialist in the car rental industry

  My role involves two key areas of responsibility: Firstly I manage a mixed portfolio of Corporate and Trade clients. My goal is to deliver consistent value, outstanding customer service and lead the customer’s account planning cycle by developing strategies and robust processes tailored to each of our customer’s needs. I provide innovative hire car solutions and partner with travel management companies to ensure that our clients travel experiences are seamless. I support my clients by ensuring that they meet their financial targets and participate to ensure that critical milestones are met. I work hard to ensure that my efforts best address the needs of the customer whilst coordinating the involvement of internal stakeholders in a dynamic, fast moving and challenging industry.The second part to my role involves targeting and developing business opportunities. My strategic approach allows me to present tailored packages to potential customers whilst still being able to offer competitive pricing and outstanding customer service. Show less

• 

  Auckland university of technology

  Aug 2016 - Jun 2019

  Lead business architect: ict strategy & design

  Leadership and management of the Business optimization and process improvement team • Managing a team of Agile Business Analysis, ongoing collaboration with the ICT Business Partnerships and Portfolio Management team. • Set up, developed and growth of the Business Architecture capability.Responsible for Business Improvement and consultancy• Ongoing identification of new and alternative approaches to performing business activities including capability and process analysis, process design and implementation. • Set up and created the Universities process repositories using ProMapp for daily operational requirements and Aris for strategy and design. • Provided consulting services using my expertise and experience to address AUT’s needs. • Development and management of a process improvement community of practice within the University. Relationship management • Developed strategic relationships with executive stakeholders• Identified and developed networks across the University.Project management and product owner• Delivered (as Product Owner and Project Manager) end to end solutions.• Identified the business problem and developed the new process solution.• Determined, justified and obtained approval for project resources, personnel, and budget.• Managed and facilitated development teams both internal and external, to ensure software development efforts meet corporate quality objectives and launch targets.• Collaborated with the sponsor / business stakeholders, providing technical insight and judgment of features, schedule and cost trade-offs.• Interacted with other business areas and executive management on development issues, opportunities and progress. • Developed and implemented the change management solution. • Championed and managed all activities associated to service adoption and integration into both IT and business activities. • Acted as the customer advocate on operational and service management matters. Show less

• 

  Monash university

  Jun 2019 - Nov 2021

  • Exam Delivery Manager: Administration & platform Support

    Apr 2021 - Nov 2021

  • eAssessment delivery Lead

    Jun 2019 - Nov 2021
• 

  The university of queensland

  Nov 2021 - now

  • Senior Manager - Advancement Services - Relationship Management & Strategy

    Jan 2024 - now

  • Senior Manager Advancement Services

    Mar 2023 - Jan 2024

  • Administration Manager HDR

    Nov 2021 - Mar 2023