Experience

• 

  Apple

  May 2010 - Aug 2010

  At home advisor

  I worked for the Apple's tech support division. My duties included: answering customer calls and aiding them in resolving technical issues, searching a database for technical documents relevant to customers issues, and logging customer interactions for future reference.

• 

  Cinemark

  Aug 2011 - Jul 2013

  Assistant manager

  I maintained projection equipment and trained employees to identify projection problems. I also managed a team of up to 8 employees per shift, ensuring the efficient operation of my department.

• 

  Wong & associates

  Jul 2013 - Jan 2019

  Cad draftsman
• 

  California department of health care services

  Jan 2019 - Jul 2022

  • Managed Care Data Quality and BI Manager

    Mar 2020 - Jul 2022

  • Encounter Data Operations Manager

    Jul 2019 - Feb 2020

  • Research Data Specialist I

    Jan 2019 - Jul 2019
• 

  Uc davis health

  Jul 2022 - now

  Clinical informatics specialist 4