Experience

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  Xcelpoint technology company

  Jan 2011 - Jan 2013

  Internet cafe attendant / it technician / ict instructor

   Carried out activities like typing, printing, scanning. Managed the sale of internet time to customers. Troubleshooting PC’s, Laptops and mobile devices. Installation and support for computer hardware and network devices. Train students in basic computing and Microsoft office suit.

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  Rlg institute of technology

  Jan 2013 - Jan 2015

  Ict training assistant

  Was contracted between 2013 and 2015 for a period of six months in total.At the end of this period I was able to complete and execute my task which was to : Set up complete computer labs at different locations across the capital with desktop computers and laptops. To install and configure peripherals to communicate with the computers. To install and configure applications. To train participant in computer basics, and Microsoft office suit. To keep records of participant and their daily attendance. Show less

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  Sharpnet ghana limited

  Mar 2014 - now

  Computer service associate

   Manage the sale of internet time to customers using a software. Assist customers to browse the internet and access installed applications. Perform secretarial services such as typing, printing, scanning, faxing, binding and lamination. Maintain a log of all problems detected and system updates. Supervised the activities in the work-space as a shift lead.  Diagnosis of desktop applications, networking and infrastructural issues

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  It support officer

  Aug 2016 - Dec 2017

  Ipmc college of technology

   Monitor and take stock of all computer hardware and network devices on the premises. Diagnose and resolve network problems. Provide end user support to staff and students. Monitor and provide internet connectivity. Install and maintain new and existing computer hardware, software and network devices.

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  Hispex solutions

  Mar 2020 - now

  Information technology specialist