
Timeline
About me
HR Learning & Development Leader | People Development | Customer Experience Strategist | Driving Growth, Engagement, and Excellence through Empowered Teams.
Education

Makerere university
2004 - 2007Bachelor of arts - ba social sciences upper second
Uganda management institute
2010 - 2011Post graduate diploma in human resource management
Experience

Stanbic bank uganda
Jun 2011 - Jul 2014DROVE BUSINESS GROWTH THROUGH RISK MANAGEMENT, SUSPENSE ACCOUNT RECONCILATION, MANAGED BRANCH RETENTION PROGRAM AND OFFERED SUPERVISORY SUPPORT IN BACK OFFICE. DIRECT SUPERVISOR CASH, BRANCH SUPERVISOR, CAREER MANAGEMENT AND SUCESSION PLANING OF THE TEAM.INDUCTION AND ORIENTATION OF NEW TELLERS.
TRANSACTION RISK OFFICER
Jan 2013 - Jul 2014TEAM LEADER TELLERS
Jun 2011 - Dec 2012

Stanbic bank
Jul 2014 - Jan 2020Branch service managerGROWING AN EXCELLENT CUSTOMER SERVICE CULTURE THAT INCEASED OUR REVENUE,SALES AND HIGHER CUSTOMER RETENTION.

Stanbic bank uganda
Aug 2021 - nowMy Objective:Experienced Mentor and manager with over 6 years of influencing lives.I am a futuristic and an empathetic individual that has always been passionate about creating an environment that allows everyone to thrive through living a purposeful life.
Business Manager Client Coverage
Nov 2022 - nowChannel Support Manager
Aug 2021 - now
Licenses & Certifications
- View certificate

Microsoft teams tips and tricks
LinkedinApr 2020 - View certificate

Dealing with difficult people in your office
LinkedinApr 2020 - View certificate

The secret: what great leaders know and do (getabstract summary)
LinkedinApr 2020 - View certificate

Projecting intelligence
LinkedinJul 2017 - View certificate

Microsoft teams essential training
LinkedinMay 2020 - View certificate

Brad feld on validating your startup idea
LinkedinMay 2020 - View certificate

Mindfulness practices
LinkedinMay 2020 - View certificate

Humble leadership: the power of relationships, openness, and trust (getabstract summary)
LinkedinMay 2020 - View certificate

Strategic planning foundations
LinkedinApr 2020 - View certificate

Critical thinking
LinkedinNov 2019
Volunteer Experience
INTERN AT YUMBE DISTRICT LOCAL GOVERNMENT-PRODUCTION DEPARTMENT-NAADS
Issued by YUMBE DISTRICT on Jun 2006
Associated with Atim Lindah
Languages
- enEnglish
- luLuganda
- luLuo
- abAbit of kiswahili
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