Experience

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  Rs. hosana medica bekasi

  Mar 2010 - Sept 2010

  Nurse midwife

  Midwife at Hospital Medica Bekasi - Assistant doctor Obstetric and gynaecology-Help childbirth and mother care = Assistant doctor in emergency room.

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  Pt. lantai emas kemenangan jaya

  Mar 2011 - Sept 2012

  Tax accountant

  - Data processing tax and PPH 23- Input company income and outcome for data processing- Contact and coordinate with partner to handle trouble tax invoice.

• 

  Pantos logistics indonesia, pt

  Sept 2012 - Jan 2014

  Customer service operations

  -Coordination and monitoring delivery proses container to customer- Inform to customer for any regulation and irregulating issue.- To ensure Delivery for departure to arrive until loading and unloading in factory- to ensure container back and check condition of container after delivery - to ensure cost repair and cost storage container

• 

  Pt. cj korea express indonesia

  Jan 2014 - Apr 2015

  Sales supervisor sea impor and export

  -Monitoring delivery proses for sea export and export cargo until arrive at destination of delivery-Selling Freight forwarding service- Presentation development sales Import and Export- Meeting with customer for agreement coorperation with company

• 

  Fairmont jakarta

  Jan 2015 - Jan 2020

  -Handling guests with service professional-briefing for daily reservation and event-sales for event at restaurant with package and dealing with guests for the price event-Treat guest for reservation with special occasion- respond and handle customer complaints promptly and professionally ensuring Guests perceive the outcome as satisfactory-Coordination and arrangement with team server and kitchen for event special occasion or company, --- - Provide event from guests with special occasion. Lihat lebih sedikit Hostess at K22 Bar terrace and VIEW Restaurant Fairmont Hotel Jakarta- to ensure that all guest are promptly greeted and seated- to Follow the telephone Standard as scripted in the standards of performance manual- Handling reservation for walk in, by phone, application and by micros system, and to ensure that all reservations are properly entered in the system restaurant reservation.-To ensure that guests are properly distributed throughout the restaurant and that they are well attended to. - Coordination with teamwork for event with special occasion, event for company and arrangement for paper work the restaurant and bar terrace, - Respond and handle customer complaints promptly and professionally ensuring Guests perceive the outcome as satisfactory- Have a good knowledge about our regular costumers, especially premium ones in order to improve their comfort at the venue, - to ensure about the knowledge of restaurant products and events - Greetings say goodbay to the guests when leaving the restaurant and bar - input daily guest data recorded, analysed and accurate database for inhouse guest. Sometimes moving as a server for K22 bar and give a service for guest with Professional Standar Service.- Greeting guest before the order- Offer appetizers, Main course, Dessert and alcoholic drinks. upselling product by menu or special occasion- inform guest for special occasion and promo - Take order and provide information about menu items.-Suggest menu items when requested by the customer - Ensure that the order is prepared according to the menu- Ensure order quality and quantity prior to serving- Ensure that continued service is managed during the course of the meal- keep a constant eye on the table to gauge needs and fullfill them immediately- check and make sure area before clean the table and before guest leaving restaurant or bar for guest not leave any goods.-Say thank you and goodbye before guest leave the restaurant and bar Lihat lebih sedikit

  • Hostess and Server at 1945 Restaurant

    Feb 2018 - Jan 2020

  • Hostess and Server at K22 Bar terrace and Hostess at View Restaurant

    Jan 2015 - Feb 2018
• 

  Diakz coffee and eat

  Jan 2021 - Mar 2022

  Restaurant floor manager

  Floor Manager at Diskaz coffee and eating -Trainer for server and barista with standardization professional- handle purchasing for kitchen and bar by sistem- Dealing price with guest for event- Coordinate and arrangement team server and kitchen - Maintain a standard of personal hygiene and kitchen- Creating and implementing with SOP’s.