Experience

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  Amaranto consultores

  Jun 2011 - Dec 2011

  Programmer

  -Collaborate with business analysts and developers to produce software designs-Transform software designs and specifications into high functioning code in the appropriate language (HTML,CSS, Joomla, JSF...)-Test code periodically to ensure it produces the desirable results and perform debugging when necessary-Collaborate with technical writers to create documentation for user support-Perform upgrades to make software and systems more secure and efficientI helped to develop the next websites:http://www.todoconunsoloclick.es/https://www.playthe.net/ http://www.amarantocompany.com/ Show less

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  Econocom-osiatis

  Apr 2015 - Oct 2015

  Support technician

  -Provide first and second level support (remote way) for insurance company users via telephone, chat and email.-Implementation of IT management technology (incidents, equipment and reports)- JIRA Service Desk and Remedy.-Remote manage and administration (TeamViewer, Webex).-Troubleshooting and creation of shell scripts in Linux.-Management of users, groups and permissions (Active Directory).-Creation and modification of workflows and transitions.-Use of SQL Server ( database management).-Windows OS and Microsoft products Support (Standard troubleshooting, login issues support, Internet Explorer troubleshooting, MS Office support, Outlook support).-Monitoring of services and applications (Nagios) Show less

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  Almudena seguros

  Nov 2015 - Jan 2016

  System administrator

  - Give support to my teammates (on site)-Install and configure software-Installation and configuration of different hardware (printers, laptops, server racks...).-Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)-Management of users, groups and permissions (Active Directory)-Create shell scripts to improve company processes-Use of SQL to update different databases every day.-Install devices to prepare conference rooms.-Create backups to recover data if system failed (Symantec Software) Show less

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  Hcl technologies

  Mar 2016 - Feb 2018

  Senior it analyst

  -Provide first and second level support for users via telephone, chat and email.- Create tickets using ServiceNow-Troubleshooting and configuration of Lotus Notes - iOS Support (Private MAC books support while connecting to client’s network, iPhone and iPad support, Mobile Iron application)-RSA support (VPN connections support, Hard/Soft token support)-Management of users, groups and permissions (Active Directory)-Blackberry/Android support (BES activation, troubleshoot Blackberry and e-mail account functionality)-Windows OS and Microsoft products Support (Standard troubleshooting, login issues support, Internet Explorer troubleshooting, MS Office support, Outlook support) Show less

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  Cognizant

  Mar 2018 - Mar 2022

  Process executive

  -Extract information from the database (SQL Server) using different commands and queries.- Create procedures and triggers-Update and insert data in the tables-Create tables with the information given by the client-Debugging and optimising SQL queries-Apply new patches and versions when required-Create daily documentation with the actions taken-Using JIRA to create tickets-Work closely with other developers, testers, and product owners.