Mohammed Saqib Jawed

Experience

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  Aryans IT Service

  Dec 2005 - Jun 2009

  Support Engineer

  Inspect and install well-functioning computer networks, connections, cabling & manage components.Perform troubleshooting to system failures or bugs and provide solutions to restore functionality and identify bottlenecks to ensure long term efficiency of network.Test and configure software and maintain and repair hardware and peripheral devices.Evaluate network performance and find ways of improvement.Organize and schedule upgrades and maintenance without deterring others from completing their own work.Do regular data backups to protect the organization’s information.Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructionsSet up hardware and install, upgrade and configure software, hardware and drivers to ensure systems remain updated.Keep records of repairs and fixes for future reference.Offer timely technical support and teach users how to utilize computers correctly. Looking after the maintenance of the Hardware and network setup.Managing Monitoring and maintenance of Printers.Configuration for File and Print servers and client access in the network.Installing and managing applications. Show less

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  Capital Computers L.L.C

  Jul 2009 - Dec 2010

  Sales Executive

  Determining a client's business requirements and whether the products being considered are suitable.Decide whether the software or hardware needs adapting to meet the client's needs.Answering any technical questions, the client might have.Deal in Hardware and Networking Products. Maintaining vendor relationships.

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  Hotbrands International

  Jan 2011 - Apr 2020

  Systems Administrator

  Implementation and administration of Point Of Sale application and hardware across all GCC and India regions & automated the Sales process of the company.Involved in the project of Future POS, Urbanbuzz Loyalty and Focus ERP implementation and integration.Windows Server: Managing Server Roles & Shares, Building Windows Domains / Domain Controllers.Windows Client: Installation/Configuration, Joining Workstation to Domain network.Active Directory Users & Computers: Creating & Managing User / Computer Accounts, Managing. Account Memberships, Resetting Passwords, & Managing AD OU Structure.Group Policy Management: Creating / Managing GPOs, Deploy Software / Files VIA GPO.Configuration of E-mail clients & Outlook express.Providing remote & face-to-face technical support to users of desktop, notebook, smart phone and tablet devices.Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems.Maintaining & escalating accurate records of all issues with resolution and contact details.Installation and routine maintenance of desktop, notebook, smart phone, tablet devices and cabling.Providing an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.Such other responsibilities that may be reasonably assigned from time to time.Configuring Android, Windows and iOS (Apple) handheld devices and tablets.Providing support to PC hardware & software, retail POS and issues related to communication & audio visual equipment’s.Implementation and administration of Point Of Sale application across all regions & automated the Sales process of the company.Looking after the maintenance of the POS Machines, Hardware and network setup.Support retail stores network, communication and POS.Trouble shoot and maintain uptime on HP servers.Prepare backup strategy and ensure proper backups are taken regularly. Show less

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  ABLE UK (Advanced Behavioural Learning Environment)

  Apr 2020 - now

  Systems Administrator/ Accounts Assistant/ Quality Assurance

  Administration of Capsule (Electronic Medical Record).Prepare clients sessions details and generate invoices from Sage.Compiling and Presenting various kinds of financial reports (forecasting & risk analysis).Managing office supplies procurement.Interpret, build upon and comply with company's quality assurance standards (ISQUA).Windows Server: Managing Server Roles & Shares, Building Windows Domains / Domain Controllers.Windows Client: Installation/Configuration, Joining Workstation to Domain network.Active Directory Users & Computers: Creating & Managing User / Computer Accounts, Managing Account Memberships, Resetting Passwords, & Managing AD OU Structure.Configuration of Office E-mail clients & Outlook express.Installation and routine maintenance of desktop, notebook, smart phone, tablet devices and cabling.Providing an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.Configuring Android, Windows and iOS (Apple) handheld devices and tablets.Providing support to PC hardware & software, and issues related to communication & audio visual equipment’s.Looking after the maintenance of the Hardware and network setup.Trouble shoot and maintain up time on server. Prepare backup strategy and ensure proper backups are taken regularly.Anticipate communication and networking problems and implement preventive measures Investigate user problems, identify their source, determine possible solutions.Managing Monitoring and maintenance of Printers.Configuration for File and Print servers and client access in the network.Installing and managing applications.Provide consulting and IT solutions to business problems. Show less