Silvia Hanna

Experience

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  Multiple Retail Companies

  Jun 2016 - Aug 2019

  Sales Associate

  ● Worked with multiple retail companies while being attentive to customers and remaining flexible to the needs of the business.● Prepared budgetary reports to supervisors and demonstrated outstanding organizational skills by entering and managing data to provide detailed documentation and incident reports. ● Developed the knowledge of customer requirements and market dynamics, by applying excellent effective communication skills with customers, peers, and management.● Provided outstanding service by possessing the ability to multi-task, liaison with managers and handle any issues that arise with a high level of professionalism. Show less

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  DermCare Clinic

  Sept 2021 - Oct 2021

  Temporary Receptionist

  ● Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. ● Answer and direct phone calls in a polite and friendly manner with keeping detailed and accurate records of the visitor requests and the calls received. ● Assisting with a variety of administrative tasks including copying, faxing and taking notes. ● Update calendars and schedule meetings for new and follow-up appointments for patients.● Keeping a safe and clean reception area by complying with procedures, rules, and regulations. ● Open new files for new patients making sure that the personal and contact information on file is documented right. ● Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Show less

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  Sam MedSpa Clinic

  Mar 2022 - Apr 2022

  Administrative Assistant & Receptionist

  • Greeting clients with professional and cheerful conversation. • Perform general administrative tasks, including answering phone calls, responding to emails & messages, scheduling appointments, faxing, and filing. • Managing office documentation using computer-based documentation software and maintaining social media accounts for the clinic. • Maintain filing system by filing alphabetically by the client’s last name, and organizing the client’s files chronologically. • Entering clients’ information into the database assuring their name, address, phone number, time of appointments, and spellings are correct. • Update client’s records such as patients’ case histories and financial account records as well as their consent and release forms. • Compute patient’s fees and handling expense reports by accurately processing payments and performing mathematical calculations and keeping track of receipts of office expenses. Show less

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  EXP

  May 2022 - now

  Traffic Designer