Renae Balconi

Experience

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  Vince & Joe’s Party Store & Pizzeria Ray

  Oct 2005 - Sept 2006

  Sales Associate

  Creatively promoted weekly specials to current and potential customers using humor and pleasant conversation* Maintained high standards when dealing with customers with a focus on creative problem resolution

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  Cookies by Design

  Apr 2007 - Jul 2013

  Sales Associate Decorator/Social Media Manager

  * Create awareness about the store and products by visiting local businesses and distributing catalogues to the community* Developed promotional coupons for holidays leading to a 10% increase in stores holiday sales* Oversee managerial duties when managers and owners are unavailable* Established and coordinate a Facebook to keep devoted customers updated* Train new employees on customer service, communication skills, decorating and baking techniques* Collaborate with manager to generate new designs that appeal to customers* Serve over 150 customers per week ensuring that their needs are met and that they are satisfied with our product Show less

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  Balconi Construction

  Jun 2009 - May 2010

  Manager/Crewmember

  * Manage demolition crew of repossessed homes to stay on schedule* Assist crew in difficult tasks* Attend meetings to exchange product information, ideas, and designs* Coordinate home designs with paint, molding, flooring, lighting fixtures, etc.

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  Toby LLC

  May 2011 - now

  Property Manager

  * List rental homes & arrange showings* Run background checks on prospects* Review tenant concerns* Manage lawn care service for property* Assess property condition for any needed updates & contact owner for needed repairs

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  Lombardo Homes

  Jul 2013 - now

  • Assist over 375 clients and fellow associates clients annually with making finish selections for interior of homes• Provide purchasing team with updates for demand of products to remain competitive in the industry as well as innovative• Collaborate daily with Sales Management team to provide the best interactive experience for clientele • Assist sales staff with CRM system• Review, process, and audit over 350 customer purchase agreements annually• Coordinate marketing through MLS home listings for SE Michigan division through RealComp and MiRealSource databases • System Administrator of FAST sales system for both SE Michigan Division & St. Louis Division• Manage purchase order summaries and trailing documents for sales staff

  • Design Consultant

    Jun 2017 - now

  • Division Sales Administrator

    Jul 2013 - Oct 2017