Alex Flores, CFI

Alex Flores, CFI

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  • Timeline

  • About me

    Regional Loss Prevention Manager

  • Education

    • Universidad de Salamanca

      1999 - 2003
      Bachelor of Engineering (B.E.) Civil Engineering
  • Experience

    • Cuerpo Nacional de Policia (Law Enforcement)

      Jan 2005 - Jun 2012

      -Perform duties to locate, identify, render safe and dispose of foreign and domestic conventional, biological, chemical or nuclear ordnance and IEDs; WMDs and vehicle bombs.-Support VIPs and perform room and building searches to ensure safety of VIP.-Research and identify ordnance.-Detect the presence of and identify chemical agents.-Prepare and maintain explosive ordnance disposal tools, equipment, and vehicles.-Assist in locating and gaining access to buried ordnance.-Read and interpret x-rays, diagrams, drawings and other technical information on explosive ordnance.-Assist in preparing technical intelligence and incident reports. Show less -Lead team of fifteen investigators in surveillance and arrest operations. Responsibilities included assigning field placements and duties, taking reports, scheduling shift changes. -Interpreting surveillance information and intelligence to convert criminal data into useful information for police purposes.-Responsible for gathering enough sufficient information to enable a successful prosecution.-Established a clear chain of command within the unit, making sure each officer fully understands what is expected.-Cultivation and management of informants. Show less

      • Technical Specialist in Deactivation of Explosive Devices (T.E.D.A.X) and NRBQ (Nuclear, Biological,

        May 2010 - Jun 2012
      • Chief of Investigation Team, surveillance task force of U.D.Y.C.O (Unit of Drugs and Organized Crime

        Nov 2008 - May 2010
      • Investigator, surveillance task force of U.D.Y.C.O (Unit of Drugs and Organized Crime)

        Nov 2005 - Nov 2008
      • Bodyguard

        Jan 2005 - Nov 2005
    • Abercrombie & Fitch Co.

      Jul 2012 - Feb 2020

      - Responsible for teaching, coaching and training associates to ensure the effective execution of the core AP initiatives.- Execute programs and strategies relating to theft and fraud mitigation, operational excellence, safety in 20 chain stores. - Multi task across stores and gain the partnership of the Store Manager, Leadership Team and other store associates to achieve goals. - Review and analyze store shrink performance.- Identify associate behaviors and/or operational issues through exception based reporting and CCTV that may cause shrink; identify trends; make recommendations for improvement and coach associates to effectively handle opportunities- Identify and successfully investigate matters of internal dishonesty and Organized Retail Crime (ORC) investigations throughout the district. - Monitor criminal cases, appear in court and testify. Show less -Partner with regional management to meet strategic loss prevention objectives.-Responsible for flagship and three other chain stores in Hong Kong and China-Partner with store-side to ensure company standards are complied with.-Manage a team of LP agents and an LP investigator in achieving highest standard of performance. -Prepare clear and concise reports covering theft details.-Maintain effective relationship with local related law enforcement agencies.-Represent Company in court proceeding related to apprehensions.-Audit and ensure high execution of company security measures designed to control store and its shrink.-Provide training and awareness for designated stores and various special projects. Show less

      • Regional Manager of Asset Protection

        Jul 2019 - Feb 2020
      • Organized Retail Crime Investigator, East Coast

        May 2016 - Feb 2020
      • Senior District Manager of Asset Protection

        Aug 2014 - Feb 2020
      • District Asset Protection Manager

        Jul 2012 - Feb 2020
    • Uber

      Feb 2020 - Jun 2020
      Asset Protection Manager

      As Asset Protection Manager, responsible for the security of Uber’s people, properties, and assets globally, developing the asset protection program from the ground up and implement its processes.Oversee security for all of Uber’s assets around the globe, Jump Bikes and ScootersUnder the guidance of Global Head of New Mobility Security, implement a secure supply chain for the safe and efficient movement of assetsAssist with investigations of internal and external theft and conduct interviews when appropriateEducate key stakeholders on security principles and implementationDevelop reporting metrics to provide bigger insight into riskDevelop an audit process to account for high-risk assetsImplement processes and metrics – use data to make decisionsBuild an asset protection awareness program and develop associated policies and procedures Show less

    • Amazon Logistics

      Dec 2020 - now
      Regional Loss Prevention Manager

      · Provide security and asset protection services (lives, buildings, equipment, inventory, data, and intellectual property)· Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner· Lead investigations of internal and external theft, fraud and conduct interviews when appropriate. · Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity· Serve as the department's liaison and security subject matter expert. Proactively keep the department abreast of key issues, strategies and challenges/opportunities· Identify, promote and implement security best practices· Effectively partner with internal customers in evaluating current and future security services, processes and initiatives· Coordinate data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations Show less

  • Licenses & Certifications

    • Unconscious Bias

      LinkedIn
      Aug 2022
      View certificate certificate
    • WZ Non-Confrontational Interviewing Techniques

      Wicklander-Zulawski & Associates
      Apr 2013
    • OSINT Essential Training

      LinkedIn
      Sept 2022
      View certificate certificate
    • Certified Forensic Interviewer

      Wicklander-Zulawski & Associates
      Oct 2016
  • Honors & Awards

    • Awarded to Alex Flores, CFI
      Police Medal of Merit with White Distinction Cuerpo Nacional de Policía Oct 2008