Experience

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  Sa ambulance service

  Aug 2014 - Oct 2017

  As the Program Development Manager I am contributing to the achievement of both strategic and business unit goals and hold responsibility for the management, delivery and administration of all educational and developmental needs of the Emergency Operations Centre (EOC) staff and associated business units. I work autonomously and under broad direction to develop, implement and evaluate significant programs and projects that contribute to the achievement of both organisational and department performance agreements and initiatives. Show less Transforming Health is health system reform seeking to improve patient pathways, create operational efficiencies and ensure a sustainable health system in to the future.My main challenges associated with the role have been the identification and analysis of impacts to SA Ambulance Service resulting from these initiatives, prioritisation and coordination of multiple projects in line with the program milestones and the interpretation of information from various workgroups and departments. Translation of this information across various stakeholders has ensured holistic decision making and promoted a collegiate work culture across all portfolios Show less

  • Acting Program Development Manager

    Jul 2017 - Oct 2017

  • Project Manager

    Dec 2015 - Jul 2017

  • Senior Administrative Assistant

    Aug 2014 - Dec 2015
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  Behind closed doors - leading business women

  Oct 2017 - Jan 2019

  National program manager

  As the National Program Manager at behind closed doors (National peer coaching & mentoring Network) I was the key contact for all Members, Program Directors, Facilitators and external stakeholders. I coordinated and managed the program schedules for all behind closed doors Groups nationally, the National Scholarships and contributed to strategy and implemented processes / improvements in business development.

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  Heart foundation

  Nov 2019 - Nov 2021

  Helpline program support officer

  -Project Manager in delivering enhanced CRM, integrated with a new Call management system (Agile / Prince2 Methodology + JIRA)- Integral role in the analysis and translation between Operations and IT- Ongoing Business Unit Product Manager reviewing and validating development- Business unit lead + Super User in roll out of Salesforce (CRM) Pilot- Ongoing CRM and Business process development - Developed Business Case for initiation of Helpline Improvement Projects (HIPS)- Coordination of Project Initiation and Project Plan development for HIPS - Stage 1 Show less

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  Flinders university

  Sept 2022 - now

  Operations Lead, Scholarships Services plays a key role in ensuring the provision of planning and operationalsupport for student finance and scholarships related services across the institution. In particular, the role is responsible for the management and coordination of scholarship activities across theUniversity as well as supporting other services as part of the student finance and scholarships section. Theposition collaborates closely with internal and external stakeholders for the delivery of high quality servicesto both students and staff, and plays an important role in developing and promoting effective processes andenhanced innovative business practices and principles in a manner consistent with the University’s strategicgoals. Show less

  • Senior Project Officer

    Jun 2024 - now

  • Operations Lead, Scholarships Services

    Nov 2023 - Jun 2024

  • Student Progress and Assessment Advisor

    Sept 2022 - Nov 2023