Experience

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  The ups store

  Jan 2004 - May 2009

  General manager

  • Over five years experience as full-charge Manager of a UPS Store. Managed 3-6 employees and directed all day-to-day store operations to include front-counter customer service, order writing, pricing and invoicing, cash control and accountability, team training and leadership, inventory control and replenishment, and financial reporting to the owner and corporate.• Assessed and monitored team productivity and work flow to meet or exceed UPS policies and quality service goals.• Ensured up-to-date knowledge of product and service policies and relayed information to team.• Investigated and resolved customer inquiries and complaints. Monitored and controlled operational, material and labor costs.• Offered management position when the owner/manager was diagnosed with cancer and could not work. Show less

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  Us navy / uss bataan (lhd 5)

  Nov 2010 - Apr 2012

  Administrative assistant to the chief engineer / logroom yeoman (e-3)

  • Assigned to the Engineering Department, Repair Division of a WASP Class amphibious assault ship with 1100 crewmen and 1900 resident U.S. Marines. Developed and fabricated precision parts for all 12 divisions of the Engineering Department. • Hand-selected as Logroom Yeoman for the largest department onboard … a position normally held by higher ranking personnel.• Tracked all correspondence for 186 enlisted and 15 officer personnel. Collected and maintained all legal records and operating logs. Maintained a database of personnel qualification standards and training. Tracked arrivals and transfers of personnel, expedited travel arrangements and prepared Temporary Assigned Duty (TAD) orders and accommodations. • Managed and correlated all Department correspondence. Awarded personal commendation from the Commanding Admiral. Show less

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  Us navy / norfolk naval shipyard

  Apr 2012 - Jun 2013

  Administrative assistant to the ship superintendent / u.s. navy machinery repairman fireman (e-3)

  • Provided full-scope administrative assistance and clerical support to the Ship Superintendent of Fleet Maintenance Submarines, a component of Norfolk Naval Shipyard for ships, submarines and crafts of the U.S. Navy.• Routinely organized and made preparations for daily production meetings and the weekly Commodore’s brief. Supervised and trained new personnel and ensured all project administrative tasks were completely accurately and on time.• Provided critical support in a dynamic environment during execution of all submarine maintenance availabilities for a squadron of seven submarines. Routed and tracked requests directed to Ship Superintendents and their Production Managers. Show less

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  Self-employed small businesswoman

  Nov 2013 - Jan 2017

  Ebay power seller

  • Established and operate a small business to supplement household income, selling merchandise on the Ebay system. • Developed personal proficiency in establishing leads and pursuing productive contacts to drive new business and establish customer base. Built credibility and repeat/referral business through providing unwavering commitment to customer service.• Maintain and add to inventory daily; create and upload item descriptions / photos; list items for sale; respond to inquiries and offers; securely package and post products, and provide one day shipping turnaround. Earned 100% positive feedback. • Handle all administrative facets of the business to include money and banking, cyclical summary reporting, taxes, insurance, warranty coverage, returns and voids, and follow-up contact with customers. Show less

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  Reliable government solutions / transtecs corporation

  Oct 2015 - now

  Human resources administration support specialist

  • Employed with a Defense Contracting company based in Wichita, KS and assigned to Personnel Placement, Training and Safety Divisions of the headquarters Human Resources (HR) Department of the Military Sealift Command (MSC) – the leading provider of ocean transportation for the Navy - operating approximately 120 ships daily around the globe.• Rotated through three distinct sections handling a variety of administrative and clerical support tasks, ensuring strict compliance with all governing policies and procedures. Initialize files and process new hire paperwork; track and document/upload data pertaining to mariner training and formal certification; and ensure current status of professional documents/credentials• Generate reports documenting completion of training in various DoD databases; create and distribute myriad reports, memos and forms; prepare and support meetings and orientation sessions; and daily monitor and maintain the integrity of all data, information, documents and correspondence flowing through the HR Department. Apply edits and corrections where applicable.• Pull requested reports; created and certificates; scan and convert documents to PDF; log and process all outgoing mail; research security clearance requirements, personnel assignment status and competencies; and provide support to the Safety Division. • Route formal instructions, notices, and correspondences; record meeting minutes, order supplies, process awards letters, letters of appreciation, daily crewlists and pre-sail muster logs, and process Monthly Sailing Out of Rate Report.• Meritoriously promoted after only six months with the organization as Co-Lead of the Training & Placement Department. Train, schedule, motivate, supervise and evaluate seven subordinate associates performing the same functions as detailed above. Show less

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  Military sealift command

  Jan 2018 - now

  Engineering office manager