
Gabriel Antonio Acosta De La Rosa
Insurance Claims Investigator

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About me
Director @ Benj Acosta | Claims Adjuster Team Management
Education

Full Sail University
2012 - 2014Master’s Degree Entertainment Business
Florida International University
2005 - 2011Bachelor’s Degree Finance
Experience

Benj Acosta
Jan 2008 - Jan 2011Insurance Claims InvestigatorPlan and execute investigations into business and private client insurance claims to determine legitimacy, coverage eligibility, loss estimates, and available resolution options. • Managed liability exposure cases worth $5K to $300K and assisted in earnest claims settlement negotiations. • Maintained company integrity by investigating statements and interviewing claimants, witnesses, and all entities associated with claim potential outcomes. • Reduced risks, noncompliance, and company losses by identifying and reporting fraudulent claims.• Performed field investigations and worked directly with clients to ensure timely and effective resolution of account claims. Mostrar menos

Gustazos
Feb 2014 - Oct 2017Team ManagerSupervised and managed of team of advertisement and social media professionals in development, launch, and management of social media campaigns for small to medium business clients. • Awarded #1 Team Manager in 2015 and 2016.• Continuously exceeded sales targets as manager of 100+ client portfolio generating $2MM+ in gross sales. • Influenced sales growth and quality team performance by traveling to train sales teams in Puerto Rico, Dominican Republic, and Jamaica.

Cloud 9 Advertising
May 2015 - Jan 2018Co-FounderIn May 2015, I co-founded Cloud 9 Advertising, a company focused on delivering tailored marketing solutions to the property industry. Over the years, we’ve successfully partnered with a wide range of clients, including furniture stores, property managers, window manufacturers, carpet suppliers, and electronics companies, among others.Our goal has always been to provide innovative and effective advertising strategies that drive results for our clients. I’m passionate about helping businesses within the property sector stand out and reach their target audiences through creative marketing and advertising campaigns. Mostrar menos

Benj Acosta
Sept 2017 - nowDirectorI oversee and manage a dedicated claims adjustment team, focusing on case management and customer service performance for both commercial and private property insurance. I represent the insurance company in field investigations, negotiations, and settlements of moderate to complex claims.Key responsibilities include:Managing liability exposure cases ranging from $10K to $500K, including claims processing, onsite inspections, property appraisals, estimate preparation, and claim settlements.Balancing policyholder and insurance company interests by leveraging a vendor network for cost-effective and timely repairs of covered property damages.Reducing company liability and risk by proactively identifying, investigating, and reporting suspicious or fraudulent claims.Ensuring comprehensive customer support and account retention by working directly with clients to explain coverage, assist in itemization, and arrange temporary accommodations when necessary.Building a high-performing, customer-focused team through active involvement in recruiting, hiring, and training claims processors. Mostrar menos

Acosta Property Management
Jul 2019 - nowFounderI am passionate about transforming lives through real estate. Since 2019, my mission has been to acquire, renovate, and provide clean, affordable housing for families in need, especially through the Section 8 program. By offering quality homes, I strive to help individuals and families get back on their feet and build a better future.Experience:• Specialize in buying, renovating, and renting properties to Section 8 tenants.• Focused on providing clean, affordable, and safe housing to families in need.• Manage all aspects of the real estate process, from acquisition to tenant placement Mostrar menos

Borinken Automated Services
Jul 2023 - nowFounderI'm on a mission to revolutionize the vending and automated machine industry in the Caribbean. Our company is dedicated to providing high-quality, reliable vending solutions that meet the diverse needs of businesses and consumers across the region.We currently offer a range of services, including combo snack machines, soda machines, and coin-operated laundry machines, with plans to expand into coffee machines, ATMs, car wash machines, water and ice dispensers, kiosks, and more. Our goal is to become the leading provider of automated machine services, known for innovation, customer satisfaction, and operational excellence. Mostrar menos

Benaco Adjusters
Jan 2024 - nowDirectorOversee and manage claims adjustment team case management and customer service performance for commercial and private property insurance agency. Represent insurance company in field investigations, earnest claims negotiations, and settlement of moderate to sever complexity claims. • Manage full scope of liability exposure cases ranging from $10K to $500K including claims processing, onsite inspections property appraisals, estimate preparation, earnest claims settlement negotiations, and resolution of covered damage. • Maintain balance between policy holder and insurance company interests by leveraging vendor network in cost effective and timely repair of covered property damages.• Reduce company liability and risk through proactive identification, investigation, and report of suspicious or fraudulent claims. • Ensure comprehensive customer support and account retention by working directly with customers to explain coverage, assist in itemization requirements, and set up temporary accommodations when appropriate. • Develop and maintain high quality and customer-focused team by taking an active role in recruitment, hiring, and training of claims processing team. Mostrar menos
Licenses & Certifications

Certified Wedding and Event Planner (CWP)
Colegio de Productores de Espectáculos Públicos de Puerto RicoJun 2016
State Farm IA Catastrophe Fire Estimatics Certification Exam
State FarmApr 2024
Independent Insurance Adjuster
MOCATApr 2024
Xactimate Level 1
VeriskFeb 2024
State Farm IA Fire Certification Policy Exam
State FarmApr 2024
QA Claims Carrier Certification
MOCATAug 2025
Keith J. Cunningham 4-Day MBA
Keys to the VaultSept 2022
Mocat Certification
MOCATApr 2024
PADI Divemaster
PADINov 2021
Languages
- spSpanish
- enEnglish
- chChinese
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