Kelsey Owens

Experience

• 

  University of Northwestern – St. Paul

  Mar 2008 - May 2010

  • Provided supervision and assistance for five to ten individuals at student worker calling nights• Employed succinct, skillful communication by leading weekly campus tours for prospective students and families• Demonstrated a commitment to diversity and social justice by recruiting, contacting, and assisting students with a variety of backgrounds and socioeconomic statuses• Helped with the administration of campus visit events by entering students’ registration information, crafting spreadsheets, and utilizing Banner software Show less • Implemented and enforced policies within residence halls and on-campus apartments• Mentored thirty-five female residents in personal development and vocational exploration• Planned and executed hall meetings, social gatherings, and topical discussion groups• Served as an intermediary between college leadership and residents by administering surveys and communicating resident feedback• Met weekly with Resident Director and housing staff to discuss building operations, community life, and financial needs Show less

  • Student Ambassador and Call Night Supervisor

    Aug 2007 - May 2010

  • Resident Assistant

    Mar 2008 - May 2009
• 

  Pier 1

  Apr 2009 - Jun 2011

  Assistant Manager

  • Interacted with and assisted store customers by processing orders and stock• Contributed to acquisition of top conversion and revenue in the region for multiple sales quarters• Named “Sales Associate of the Quarter” in June 2010• Assisted Store Manager in supervising and coaching a staff of fifteen to twenty associates

• 

  The University of Kansas

  Jul 2011 - Jul 2016

  • Served as career services liaison to KU School of Education and School of Social Welfare• Provided one-on-one job search and career coaching support for all students and alumni• Coordinated KU's Fall Education Career Fair and Spring Education Interview Days, with 200 district representative and 200 students participating in each, oversee the recruitment of 25-50 event volunteers• Helped organize KU’s first One Stop Prep Shop, a preparation event for the University Career Fair, advancing students self-reported confidence levels by an average of 2 points on a 5-point scale• Facilitated workshops on resumes, cover letters, networking, professional etiquette, and personal branding• Interpreted students' career assessment (Strong, MBTI, Strengths, FOCUS) results to recommend feasible academic and vocational opportunities• Spearheaded graduate student recruitment and selection, draft schedule and materials for ongoing training• Supervised one higher education administration graduate student, one counseling psychology graduated student and indirectly supervise four graduate students, meeting weekly for educational and vocational development• Coordinated a summer experience for two international interns, collaborating with International Student Programs and Student Housing to foster academic and social development• Drafted and edited career center educational documents, departmental proposals, training materials, and PowerPoint presentations• Crafted original content for new career center Job Search Handbook in collaboration with career education staff• Assisted with LA&S 470: Preparing for International Careers – a course designed to increase students’ understanding of the global economy, featuring a week-long trip to London Show less • Employed excellent oral communication and organizational skills by disseminating academic program information to current and prospective students• Practiced active listening skills by holding one-on-one advising meetings with students preparing to apply to the School of Education• Presented at bi-weekly Admissions Department Senior/Junior Days and at seasonal New Student Orientation events, sharing pertinent information regarding the School of Education• Drafted and update department PowerPoint presentations for New Student Orientation and Admissions Department events• Evaluated student transcripts and identified potential course substitutions• Facilitated semesterly group advising sessions, assisting five to ten participants at a time with course selection• Practiced superior customer service by fielding parent inquiries, making appropriate referrals and recommendations• Utilized advising software to troubleshoot student scheduling information and to document appointment notes• Represented the School of Education at outreach events and multicultural symposiums on campus, discussing vocational and collegiate goals with high school students Show less • Assisted the Residence Life Complex Director with delegated responsibilities for all student personnel functions of 750 on-campus, apartment residents• Supervised and evaluate four to eight Resident Assistants in the performance of their assigned duties, meeting with each staff member for one-on-one professional, personal, and educational development• Adjudicated in the student educational discipline process as a hearing officer and investigative team member• Served as a role model by demonstrating independent judgment, ethical behavior, and respect for laws and policies (FERPA), while employing a positive, cooperative attitude• Exercised superior problem-solving skills by responding to crisis situations as a member of a senior staff team for an area of over 1,500 residents, making referrals to appropriate campus and community resources• Reviewed resumes and interview candidates for Assistant Complex Director and Complex Director openings• Facilitated and assessed the development of residential curriculum initiatives with diverse learning outcomes, both social and academic Show less

  • Assistant Director, University Career Center

    Jun 2013 - Jul 2016

  • Academic Advising Intern, School of Education

    May 2012 - May 2013

  • Assistant Complex Director

    Jul 2011 - May 2013
• 

  University of Missouri-Kansas City School of Medicine

  Jul 2016 - Apr 2022

  *Managed day-to-day operations of School of Medicine's holistic review process for the nine programs in the SOM, including oversight of application processing, transcript evaluation, holistic review evaluation of incoming students, and student communication*Oversaw recruitment initiatives of the SOM, ensuring that strategic recruitment goals and initiatives such as recruitment of rural students and increased recruitment efforts for graduate programs are executed by recruitment staff*Evaluated policies for possible change and updating, edits and writes new policies as needed, and develop solutions for issues that arise in the daily operation of the admissions office, applying relevant data, trends, and research *Provided budget input and monthly oversight for the Office of Admissions budget and manage the purchasing processes for the office*Supervised two full-time office staff members, overseeing a team of five, while implementing customer/student services and training for the Office of Admissions team*Developed and provide regular application and admissions reports to SOM administration and other relevant stakeholders*Researched best practices and trends to support development and implementation of admissions and recruitment processes for both graduate and professional programs*Communicated information with students denied admission to the School of Medicine to assist with reapplying and considering additional career options*Named "Associate of the Month" for February 2019 Show less • Coordinated and implemented all School of Medicine visit days and recruitment events, including Campus Visit Days, evening receptions and counselor/advisor events• Responded to prospective student inquiries about all School of Medicine academic programs - BA/MD, MD, MS in Anesthesia, MS in Bioinformatics, MS Physician Assistant, Master of Health Professions Education• Planned and executed communication efforts with prospective students, including communication through mail, email, phone, social media and face-to-face contact• Provided weekly presentations and organize tours for prospective students and guests, audience numbers ranging from 10 to 100• Assisted student affairs staff with leading mock interviews for students applying for residency programs• Provided guidance regarding viable healthcare career and academic options to high school and college students, as well as full-time professionals and UMKC alumni• Advised and manage the School of Medicine Student Ambassador program, comprised of approximately 120 medical and allied health students• Tracked metrics and prepare reports for the dean, faculty, university administration or other University or external accreditation organizations concerning recruitment activities and efforts• Piloted a quarterly prospective student postcard series, to encourage high school students to prepare for a career in medicine, while considering their educational options• Fostered and maintain strong liaisons with other internal as well as external admissions advisors• Developed effective recruiting strategies to assist in achieving the goals of the School of Medicine • Supervised one student and one full-time staff member, coaching and guiding each toward their respective professional goals• Oversaw the publication creation and update process for all nine School of Medicine medical and graduate programs Show less

  • Assistant Dean of Admissions and Recruitment

    Sept 2020 - Apr 2022

  • Manager of Admissions and Recruitment

    May 2018 - Sept 2020

  • Senior Coordinator of Admissions and Recruitment

    Jul 2016 - May 2018
• 

  GS Consultants, Inc.

  Apr 2022 - now

  Instructor

  Online certification instructor for educators and student support services professionals who work in K-12 and college/university settings, as well as self-employed licensed or certified career/college counselors and coaches. The programs certify users to purchase, administer, and interpret the MBTI® assessment and The Strong Interest Inventory®. Separate online asynchronous and live instruction also includes a basic overview and career development applications for the The Strong Interest Inventory®. Show less