Experience

• 

  Boston billard club

  Jun 1992 - Aug 1997

  Bar back
• 

  Looking glass technologies

  Nov 1996 - Mar 1998

  Technical support rep

  Provided technical support over the phone to assist our customers with running our games on their computers.

• 

  Looking glass studios

  Mar 1998 - May 2000

  Level designer

  Level design and contributing fiction writer for Thief Gold, and Thief II.

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  Wxp

  Nov 2000 - Apr 2001

  Game designer

  - The Fellowship of the Ring Xbox: Game Designer Published By: Vivendi Universal

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  Vicarious visions

  Jan 2001 - Jan 2011

  Projects: Multiple Guitar Hero Wii projects, Marvel Ultimate Alliance• Scum master for numerous cross-discipline scrum teams that were part of development of Guitar Hero titles for the Nintendo Wii.• Restructured daily project status processes (scrum of scrums) by breaking up the large daily all-hands meeting into several smaller weekly meetings with scrum teams that directly affected one another. Resulted in focused discussion and increased engagement- Led a small, cross-discipline team to develop a tech demo with internal and an external partner.- Coordinated legal approval and localization for a project. - Other duties included: - Tending to the immediate needs of the team such as acquiring hardware, and equipment. - Scheduling short and long term deliverables for as many as six scrum teams. - Day to day tracking of completed tasks. - Organizing meetings and sending out notes. Show less - Lead Design on Kung Fu Panda for the Nintendo DS. - Accepted by Nintendo on first submission. - High team morale and engagement. - Shipped product met with critical acclaim and commercial success.- Writer, Narrative Designer and Sound Designer on Transformers: Autobot and Decepticon on Nintendo DS. - Tracked and organized voice over assets using a VO List that I co-created with our audio director. - Game nominated for Best Story at IGN.- Design Group Steering Committee. - Led effort to standardize design documentation for all internal projects. - Created numerous standardized document templates. Show less

  • Associate Producer

    Jan 2008 - Jan 2011

  • Senior Game Designer

    Jan 2001 - Jan 2008
• 

  Excelsior college

  Oct 2011 - Feb 2012

  Audio engineer

  Contracted Audio Engineer for online course development. Recorded, edited, and processed voice over audio as well as tracked the development of hundreds of lines of VO.

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  The sage colleges

  May 2012 - May 2012

  Consulting curriculum developer/trainer

  Contracted consultant for training and curriculum development. Developed curriculum for leadership development professional development program on coaching.

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  1st playable productions

  Jun 2012 - Dec 2012

  Project coordinator

  Contracted to manage and co-develop a joint project with an external partner.

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  Pitney bowes software

  Apr 2013 - Jun 2013

  Localization project manager

  Contracted to help coordinate the translation of software, technical documentation and marketing materials with a global team for vendors around the world.

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  Nys office of children and family services

  Sept 2013 - Apr 2014

  Business analyst

  Meeting with users of the Department of Juvenile Justice .Net web applications to determine their business needs, communicating them to the software development team, and supporting the planning and execution of the project.● Writing use cases that translate paper forms into web forms.● Helped established Usability Standards based on the latest UX research.● Revised the departments Use Case Template to better readability and reduce repetitive tasks. ● Created a Visio flowchart outlining our current development process from user request to deployment that has helped us identify potential efficiencies and remove waste. Show less

• 

  Cengage learning

  Apr 2014 - Apr 2016

  Senior business analyst

  • Developed user story templates to increase efficiency and meet stakeholder needs. • Identified bottlenecks, implemented new processes to resolve them. • Moved all project documentation to SharePoint for revision control and global sharing with internal and external stakeholders.• Built a Visio workflow of our product pipeline from conception to release resulting in fewer steps and freeing up precious engineering resources.• Created working rapid prototypes of digital products that allowed product iteration before writing a single line of code.• Designed user interfaces for web and mobile applications.• Defined problem statements with key stakeholders to ensure our solutions addressed the customer’s problem(s).• Translated technical jargon to common language for product managers without software development experience.• Maintained numerous Atlasian Jira projects and Confluence Wiki sites as well as Microsoft SharePoint 365 sites.• Assisted Project Management with organizing deliverable dates and updating project burndowns. Show less

• 

  Idexx

  Aug 2016 - Jun 2020

  Project manager/scrum master

  Served as a project manager and scrum master on numerous projects: • a Master Data Management project based on a Hadoop architecture (EMR) to serve as our centralized operational data lake and analytics platform.• a project to develop and enhance a proprietary Labs Information Management System (LIMS).• a project to maintain an Instrument Manager application instance.Tasks included:• Worked with customers to ensure their data requirements delivered what they needed and why they needed it. • Defined templates for gathering requirements for projects and enhancements to ensure the business value is clearly defined and the consequences for delay are understood.• Developed user story templates to increase efficiency and meet stakeholder needs. • Maintained numerous Broadcom Rally projects and Confluence Wiki sites as well as Microsoft SharePoint 365 sites.• Identified bottlenecks, implemented new processes to resolve them. • Coached multiple teams on scrum processes for continuous improvement• Moved all project documentation to SharePoint for revision control and global sharing with internal and external stakeholders.• Helped define scrum best practices for IT projects in IDEXX• Evangelized Office 365 products such as OneNote and Teams Show less

• 

  Versant power

  Aug 2020 - now

  Managing the IT Project Portfolio for Versant Power as well as a PMO of 5 Project Managers and Coordinators. Managing a diverse team of members of IT on numerous projects focused on developing infrastructure and reliability.

  • IT Portfolio Manager

    Jul 2022 - now

  • Project Manager

    Aug 2020 - Jan 2023