Palak Sharma

Palak sharma

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location of Palak SharmaVadodara, Gujarat, India
Followers of Palak Sharma3000 followers
  • Timeline

  • About me

    Director - Sales Engineering at Automation Anywhere | Experienced Sales Engineering Leader | Automation Anywhere Expert | Driving Global Impact.

  • Education

    • Educational Institution

      2002 - 2006
      B.e e & c electronics & tele communication a+

      Activities and Societies: Encouraging Health Awareness, Dance Moves, Singing, Basket ball and Cricket.

  • Experience

    • Priyasharma software pvt. ltd.

      May 2008 - Jan 2012
      Sr qa (software testing)

      o Test to break attitude. Flexible in working under changing and different work settings.o Adhere to company and project standards and guidelines.o Accurate time accounting and reporting of own work. Pay high attention to detail in all work.o Quality, on time delivery of agreed deliverable.o Contribute to the company knowledge base and process improvements.o Writing & executing Test Cases. Accurate time accounting and reporting of own work.o Help Team lead preparing documents. Pay high attention to detail in all work Show less

    • Automation anywhere

      Jan 2012 - now

      A technologist who can work with customers and internal teams to construct an architecture for technical execution. help create and deliver relevant and timely experiences. dynamic elite architects who span the customer lifecycle from sales to customer satisfaction and help drive value in digital investments.As a Customer Success Architect (CSA), I utilize my executive presence, technology aptitude, and enterprise architecture expertise to guide customer teams to deliver against AA’s recommended best practices. Show less o Set up Functional Test Environment to execute Test plan, which includes Machine configuration, creation of Test Data & selection of Automation Framework by forecasting Testing needso Technical & Product assistance to the team. Always keen to identify root cause of the Bugo Implementing Test environment for Web Service, Security & Performance Testing.o Set up HA (High Availability)-DR(Disaster Recovery) and FO (Fail Over) environment & certify.o Internal and External product testing leading to successful product in marketo Preparing Documentations on QA Closure Report, Security Test Report, Performance test Report, Defect trend graphs etco Work closely with Sales/Service/Support team members to either Automate the POC, Automate Complex Use Case of Customer or Giving solution for complete automationso Maintain high team morale. Lead by example in terms of work culture and ethicso Maintaining cordial relationships between cross functional teams like development & product managers.o Ensure that Rewards are given for each achievement in the team Show less

      • Director Sales Engineering

        Feb 2023 - now
      • Senior Manager - Sales Engineering

        Mar 2021 - Apr 2023
      • Manager - Sales Engineer (Attended Automation and RPA)

        Oct 2019 - Apr 2023
      • Manager - Bot Insight Consulting Services

        Jul 2019 - Oct 2019
      • Customer Success Architect - Bot Insight (Next Gen Digital Analytics Platform of AA)

        Jan 2018 - Oct 2019
      • RPA And Analytics Test Lead

        Jan 2012 - Jan 2018
  • Licenses & Certifications