Experience

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  Le moyne college

  Sept 2014 - Nov 2018

  Administrative support - office of undergraduate admissions

  ADMINISTRATIVE SUPPORT & DATA ENTRY+ Process incoming application documents.+ Update confidential prospective and applicant records in CRM.+ Perform all essential reception functions as needed+ Represent the institution as a student ambassador and tour guide, building relationships with prospective students and their families.

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  Foundation cristosal

  Jul 2017 - Jul 2017

  Community development intern

  Intern in the Community Development Dept. of Foundation Cristosal, a non-governmental organization advocating for human rights in Central America.

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  My lucky tummy

  Jan 2018 - May 2018

  Event support intern

  EVENT SUPPORT INTERN+ Write and assemble lesson plans for food service management and soft skills training programs.+ Supervise events to ensure that entrepreneurs-in-training keep to the planned timeline and that all food safety guidelines were met.+ Provide event support and promote the brand to a large and diverse audience at pop-up international food courts and catering for city events.

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  City of syracuse - department of neighborhood and business development

  May 2018 - Aug 2018

  Research intern

  DATA & RESEARCH INTERN+ Support development team by completing data maintenance and record-keeping tasks.+ Assemble data to create reports to inform decisions related to neighborhood development projects.

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  Salt city market

  Jun 2018 - Oct 2019

  Event consultant

  EVENT CONSULTANT+ Assist in regular small pop-up food events, preparing portions, handling cash and “Square” charge transactions, managing queue, and maintaining energy of events with positive and informational interactions with attendees.+ Provide support to event managers at promotional events for the developing food hall.

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  Lucky brand

  Aug 2018 - Jan 2020

  Sales associate, seasonal keyholder

  SALES ASSOCIATE+ Sell merchandise, open rewards accounts, and open store card accounts, focusing on building relationships with clients with the ultimate goal of converting visitors to buying customers and buying customers to regulars.+ Utilize promotions and offers to meet sales goals.+ Balance competing priorities, providing excellent service to customers in store and over the phone while keeping up with daily tasks.SEASONAL KEYHOLDER Oct. 2018- Jan. 2019+ Balance registers, prepared the deposit, and maintained tracking spreadsheets.+ Supervise and train sales associates according to company wide rules, policies, and procedures.+ Manage the sales floor as “Sales Floor Lead”, ensuring positive client interactions, pushing to exceed last year’s sales numbers, and tracking key data points, i.e. conversion rates and SPH (sales per hour). Show less

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  Brady faith center

  Nov 2018 - Jan 2020

  Program coordinator, p.r. specialist

  LEAD COORDINATOR | TEEN WORKSHOPS, EVENTS, RETREATS+ Coordinate all teen outreach related activities.+ Maintain budgets for major projects, prepare invoices, and coordinate disbursement of stipends to event staff.+ Schedule meetings and events with external organizations to make connections and build community.+ Managed weeklong service experiences in their entirety: donations, daily itineraries, lodging, staffing, and meals for over 90 individuals in 2019.CO-COORDINATOR | IN-HOUSE TEEN PROGRAMMING+ Created tracking spreadsheets to maintain data on program outcomes.+ Designed and executed a new enrichment project allowing participants to practice entrepreneurship and event management skills.P.R. SPECIALIST+ Support all major fundraisers and events: developing event registration and donation portals, updating event materials, capturing and editing promotional videos, offer support in all aspects of event coordination for Awards Breakfast, direct event support volunteers on-site, and provide technical support on-site as needed.+ Manage all websites, social media platforms, promotional materials and digital and print newsletters.+ Conceptualized and coordinated a new section of the center’s largest fundraiser, our Awards Breakfast, which paid tribute to the Brady story while highlighting our programs to donors.+ Updated the quarterly print newsletter design. Show less

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  Inn at schofield

  Jun 2020 - Oct 2020

  Front desk supervisor

  FRONT DESK SUPERVISOR+ Ensure the quality of customer service provided in person and over the phones by guest services staff. + Maintain guest accounts; gathering documentation, correcting discrepancies, managing the more complex accounts, and communicating payment plans. + Provide information about base procedures, amenities, and surrounding attractions.+ Respond to guest complaints, concerns and emergencies

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  Sares regis group

  Mar 2021 - Jun 2021

  Leasing consultant

  LEASING CONSULTANT+ Manage CRM queue and incoming inquiries.+ Accompany prospects to model apartments and discusses size and layout of rooms, property and community amenities. + Qualify prospective residents, verifying applications, lease documents and related paperwork.+ Complete lease form or agreement and collects rental deposit and application fee. Introduce resident to apartment/property procedures.+ Promote positive, proactive resident relations, working to make the living experience, the first and last impression, of the highest quality. Show less