
Timeline
About me
Re-imagining the Employee Experience with HR Technology @Semos Cloud
Education

Faculty of economics, university "ss. cyril and methodius"
2005 - 2007Master of business administration (mba)Postgraduate studies in MBA ManagementMaster thesis titled: “The Impact of Culture on International Management”

Faculty of economics, university "ss. cyril and methodius"
1998 - 2004Bachelor's degree economics, department management
Faculty of economics, university "ss. cyril and methodius"
2009 - 2015Phd economicsDoctoral studiesThesis titled: “Leadership Styles in Diverse Cultural Context”
Experience

Televizija telma
Sept 1999 - Dec 2000Television presenter- Presenter and co-host for weekly "Пакет за Сабота" live show as well as other shows that were part of the TV's Summer Program- Interview guests, moderate debates chat with callers, and host live events. - Carry out research ahead of each show to remain abreast of the topic being discussed and allow non-scripted discussions.- Preparing and conducting interviews with guests, research, and screenwriting- Establish a relationship with viewers by providing interesting entertainment segments which are consistent with the show's format, genre, and target audience. - Ensure all promotions and competitions are aired. - Adhere to all guidelines policies and procedures. Show less

Unipres doo
Jan 2006 - Jan 2007Sales marketing coordinator- Presenting and selling products/services- Making orders and procurement of goods- Determine pricing policy and discounts- Contact clients and prepare offers- Quality control of final products, such as printed pens, t-shirts, caps, flags, flyers, banners, and other advertising material- Preparing marketing ads for newspapers and yearly publications- Preparation of presentations

Holiday inn skopje
May 2007 - Dec 2007Sales coordinator- Sales of hotel accommodation and presenting rooms, apartments, and other hotel facilities - Handling group reservations- Receiving reservations- Sales of conference facilities- Organizing events such as conferences, promotions, seminars, presentations, banquets- Contact with clients and agencies- Filing incoming/outgoing correspondence

Vip operator dooel
Jul 2008 - Dec 2015Business sales specialist- Identifying, contacting, and organizing meetings with prospects and existing customers.- Following up on new leads and referrals resulting from field activity.- Establishing client relationships, maintaining current clients, and implementing retention policy.- Proposal preparation according to customer’s needs and sale of company’sproducts and services to existing and potential customers.- Develop and maintain current product knowledge, monitor competitor activities, and comparative analysis of our products versus the products and services offered by our competitors.- Make a comparative analysis of our products versus the products and services offered by our competitors.- Identify and resolve customer complaints.- From 2010 until 2016 act as International Key Account Manager & Bid Manager for Telekom Austria Group's (TAG) International Sales department and SPOC for Vodafone. Show less

One.vip dooel skopje
Dec 2015 - Sept 2020- Identify and develop ICT sales opportunities with new and existing business customers and build a “healthy” pipeline; - Consulting customers on their needs and presenting appropriate ICT products, services, and solutions;- Responsible for the achievement of ICT sales targets;- Provide timely and accurate sales reports and forecasts;- Building and maintaining long-term relationships at all relevant levels within the customer including C-level executives.- Coordinate and work with pre-sales and product management teams to create sound proposals;- Responsible for the disciplinary management of team members (e.g. ROAD talks, resource allocation, time recording, absences, all personal issues).- Working with other business sales channels (xAMs) to provide consultative client engagement while focusing on large or complex sales opportunities;- Act as a fair and reliable partner towards the local market, peers, and other company departments. Show less - Coordinate and monitor the members of the team.- Prepare action plans and schedules to fulfill specific monthly targets.- Prepare a variety of status reports for activations.- Organize weekly team meetings in order to align team sales activities. - Prepare proposals and present them to potential corporate customers from medium and large segments including top 200 companies.- Ensure working according to defined procedures by the team members within the team.- Develop and maintain current product knowledge and monitor competitor activities and comparative. analysis of our products versus the products and services offered by our competitors.- Help the team members as the first level of escalation for client concerns and resolve problems.- Develop the potential of the team members by coaching and guiding. Show less
ICT Sales Team leader
Jan 2018 - Sept 2020Business Sales / Team Leader
Dec 2015 - Jan 2018

A1 makedonija
Sept 2019 - Jan 2022Indirect business sales coordinator- Coordinate and monitor the daily activities of the Business Sales agents in our Indirect partners’ network.- Monitor the achievement of specific monthly targets.- Responsible for communication and information to team members.- Responsible for the skill development of team members.

Semos cloud
Feb 2022 - now- Interactive communication with potential clients through conversation and discovery of their needs, demonstration of products and solutions, presentation and subsequent discussion with senior management of clients.- Preparation and delivery of a superior sales presentation for the solutions of the employer and its partners to potential customers.- Support in concluding deals and generating new requests Support in preparation and completion of RFP documentation and client offers for employer solutions.- Providing post-sales support to key users, primarily to the project/implementation team to ensure a smooth transition. - Collaboration with multiple teams (sales, product, customer support, and others) to develop a strategy to achieve sales targets.- Support 1-to-many sales and marketing events live and online.- Support design workshops (so-called Design Thinking workshops) for the promotion of innovative solutions for existing and potential clients.- Proactively helps in creating a company base of materials and data for the employer (market research, competition, contract creation, case studies, presentations, and others as required by clients).- Liaison between CSM, Product, and Sales - Offer professional services to clients. Show less
Head of Customer Success
Apr 2024 - nowPresales Specialist
Feb 2022 - Apr 2024

Skopje metropolitan college
Oct 2022 - nowProfessor
Licenses & Certifications

Apmp-foundation level
Apmp sa (association of proposal management professionals)Apr 2014- View certificate

Customer engagement skills - sap customer success
SapJun 2023 
The hr tech workshop
Josh bersin academyJun 2022
Change agility
Josh bersin academyFeb 2023
The changing face of total rewards
Josh bersin academyMar 2023
The employee experience workshop
Josh bersin academyFeb 2023
Advanced ex technology workshop
Josh bersin academyDec 2022
The hr consultant: a masterclass with bill pelster
Josh bersin academyMay 2022
Design thinking for hr
Josh bersin academyJul 2022
Languages
- enEnglish
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