Experience

• 

  Ibm

  Aug 2013 - now

  State Monitoring end-to-end activites - process ownership- delivery teams guidance- quality assurance- customer point of contact- solution benchmarking Security settings implementation, patch implementation, change management flow, customer communication

  • Service Availability Manager

    Mar 2016 - now

  • Security Coordinator

    Aug 2013 - Mar 2016
• 

  Kyndryl

  Jan 2022 - now

  Security service availability manager

  State Monitoring end-to-end activites - process ownership- delivery teams guidance- quality assurance- customer point of contact- solution benchmarking