Experience

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  Prism financial processing services inc.

  Jan 2011 - Jan 2016

  A member of the project team appointed as consultant to the Eastern Caribbean Automated Clearing House (ECACH) Cheque Image Exchange project for the Eastern Caribbean Union to assist in the conversion to electronic cheque clearing and an automated clearing house. The system is the first of its kind to be implemented with such a high level of complexity. Responsibilities included:- Planning, coordination and facilitation of ECACH inter-bank testing which involved eighteen banks and forty clearing banks in eight different territories across the Eastern Caribbean Union.- Supervising a team of seven persons in the creation of approximately 1900 test files and 3500 test results forms.- Managed the documentation of the ECACH Operating Procedures Manual from creation to completion.- Assisting with the development of other key documentation (SLAs, BCP/DR, etc.).- Communicating and liaising between upwards of twenty stakeholders including eighteen banks, the Eastern Caribbean Central Bank the Caribbean Credit Card Company (Systems Operator) and Montran Corporation (Systems Vendor).- Coordination of two ECACH workshops/conferences held in Barbados for all key project stakeholders.Administration of the company’s Customer Relationship Management application. Responsibilities include managing users, training users and customizing the application. Show less

  • Data Centre Facilities Manager & Business Analyst

    Jan 2015 - Jan 2016

  • Business Analyst

    Jan 2011 - Dec 2014
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  Stronghold data solutions (barbados) limited

  Jan 2016 - Apr 2017

  Operations manager

  Overall responsibility for the Barbados Records Management facility and the Data Centre facility. Responsibilities include:- Operational performance including service levels, maintenance and technology- Client relationship management- Sales and marketing - On-boarding of new clients- Planning and implementation of new products and expansion activities- Financial performance

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  Inspired technologies international inc.

  May 2017 - Oct 2024

  • Business Development

    Jan 2024 - Oct 2024

  • General Manager

    May 2017 - Dec 2023
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  Self-employed

  Oct 2024 - now

  Freelance administrative support

  A freelance administrative support professional with over 10 years of experience in management roles. I leverage this experience to help businesses thrive by providing efficient and organized support, allowing them to focus on growth. I specialize in process improvement, project management, bookkeeping, payroll, budget management, communication & coordination.