Angelito Tan

Experience

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  Alpha Planning Co. Ltd. Nagoya Shi Aichi Japan

  Oct 2004 - Apr 2007

  Vocalist/Musician

  I worked as lead vocalist in our band named "Higher Ground" in Collect Bar located at Sakae Naka-ku Nagoya Shi Aichi Japan

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  PacificHub Corporation

  May 2008 - May 2011

  International Outbound Sales Associate/Telemarketing

  We have to hit at least .30 sales per hour (SPH) to maintain our stats at least you have to make 2-3 sales a day. Our product is to sell an online business internet listing from small to medium business' from their local area all over the United States of America and to provide them more clients and customer its a 30 day trial period wherein they can continue or not with the service which is provided but the main goal here is for them to experience of being listed at the most top position ahead of their competitors in their local area and it's for free for 30 days. Show less

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  Ibex

  Jul 2011 - May 2014

  International Outbound Sales Associate/VoIP/Telemarketing/Telesales

  Outbound Voice Over Internet Protocol VoIP Sales Agentcampaign : Vonagehttp://www.vonage.comOutbound Sales Executivecampaign : Carlson Marketing/Aimiahttp://www.carlsonmarketing.ca

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  Xerox

  Jul 2014 - Jun 2015

  Total Benefits Program Specialist - Customer Care

  I handled Health Saving Account for the Bank of New York Mellon under the administration of Benefit Wallet . Assists the account holders funds and health benefits. Answers queries regarding where the funds should be used etc. www.mybenefitwallet.com .

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  EPX: EPERFORMAX CONTACT CENTERS

  Jul 2015 - Feb 2018

  Customer Care

  Customer Care Expert, Billing and Tech Support - SPRINT ACCOUNTYou’ll interact with customers via phone, chat, or email, addressing their questions, concerns, and requests related to telco services. Product and Service Information: You’ll provide accurate information about telco products, plans, and services. Account Management: This involves recording account details, updating customer information, and ensuring accurate records.Problem Resolution: Manage customer interactions effectively. Show less

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  Teleperformance

  Mar 2018 - Mar 2022

  Account Expert / Technical Support

  Technical Support / Customer Care / Subject Matter Expert

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  Concentrix

  Apr 2022 - Mar 2023

  Technical Support Specialist/Customer Care Specialist

  Billing , Account and Technical Inquiries and Concerns

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  Salary.com

  Feb 2023 - Sept 2023

  Business Development Representative

  Our company provides employee compensation data, software, and services to enterprises, small businesses, and individuals. They are the leading SaaS provider of compensation market data, software, and analytics. Their enterprise software helps companies manage their compensation expenditures with real-time, decision-ready data and analytical tools

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  Bizappbiz.com/TreySkyLlc

  Oct 2023 - Jan 2024

  Business Development Specialist

  As a Business Development Representative, my role bridges the gap between Marketing and Sales teams. Your primary focus is on seeking new business opportunities by contacting potential customers and developing strong relationships with them.Responsibilities:Lead Qualification: You’ll qualify leads generated from marketing campaigns.Outreach: Through cold calls and emails, introducing our company and offerings.Needs Assessment: Understand client needs recommend appropriate products or services.Customized Solutions: Tailor product solutions to enhance customer satisfaction.Relationship Building: Cultivate long-term relationships, ensuring their needs are met.Business Opportunities: Proactively seek new business opportunities.Meeting Coordination: Set up meetings or calls between clients.Reporting: Regularly report sales results to the Business Development Manager. Show less

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  DCS Communication Center

  May 2024 - now

  Customer Service Specialist

  DCS Communication Center has many years of call-center experience.Something that started with our own requirements for handling inbound calls for travel sales has, since 2003, developed into a multi-purpose call center. At the moment we have up to 2500 workstations available. Each of our workstations is equipped with the latest technology, such as networked PC workstations, online-desktop technology, our own database system and contact management software, such as predictive dialers. By connecting directly to the data center in Berlin over leased lines, we have a connection of the highest quality. Also, the fact our own programmers and database specialists work in-house means that DCS can handle requests for large projects in a very short time frame. Show less