
Carol Richards, PHR
Human Resources Manager

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About me
Human Resources
Education

The University of Memphis
2010 - 2015Master of Science - MS Instruction and Curriculum Leadership 4.0
The University of Tenessee at Chattanooga
1985 - 1988Master’s Degree Industrial and Organizational Psychology 3.75
Tennessee Temple University
1980 - 1984Bachelor’s Degree Psychology - Clinical and Counseling 3.59
Experience

Cargill Corn Milling
Nov 1994 - Jan 1998Human Resources Manager• Managed H.R. function for 24-hr. corn processing plant with 330 employees; 150 represented by United Food & Commercial Workers.• Recruited and hired manufacturing and clerical employees: create ads, develop interview guides, screen applicants, interview, and administer testing. • Managed salary review process: created job descriptions, evaluated non-exempt positions; and coordinated performance reviews.• Trained managers and employees: interviewing, ethics, Violence in the Workplace, performance management, diversity, and documenting discipline.• Special Projects: Employee Satisfaction Survey, Training Needs Assessment, Realistic Job Preview video, Handy Hiring Manual for Mgrs., Literacy Training. Show less

Flowserve Corporation
Mar 1999 - May 2001Human Resources Supervisor• Managed H.R. function for manufacturing facility with 85 full-time employees and up to 50 temporary employees assisting with seasonal mfg. orders.• Recruited and hired for supervisors, manufacturing, and clerical employees: created employment ads; developed interview guides; managed internal job postings; screened applicants; interviewed; and completed post-offer checks.• Trained employees on benefits programs; managed annual open enrollment; and worked with employees and insurance providers to resolve benefit claims issues.• Managed salary review process: created job descriptions; coordinated performance reviews; and trained all employees on Performance Review Process.• Safety Team Leader: conduct monthly plant safety inspections; create and maintain plant safety log; calculate monthly plant safety statistics; and conduct monthly safety team meetings. Show less

Riverdale Elementary School
Nov 2006 - Dec 2012Educational Assistant• Assisted Administrators with projects: prepared documents for standardized tests, mass mailings, copied, and assembled information.• Completed assignments for grade levels: copying, assembling booklets, dye cutting, laminating, and making charts.• Tutored 12 small groups of 1st graders in: reading, math, and handwriting.• Supervised classrooms for teachers, grades K – 8, during IEP meetings.

Germantown Elementary School
Jul 2013 - Jun 2015Teacher• Plan lessons to motivate and engage students to learn.• Search Internet for resources to incorporate into lessons: video, images, Power Point presentation, and worksheets.• Create 10 - 25 presentations weekly using Power Point, Word, and ActivInspire.• Data Analysis: create Excel spreadsheets to analyze student growth.• Record Keeping: Use PowerSchool to enter student grades and attendance.• Teach students new concepts in math and science using self-prepared lessons that incorporate: Power Point presentations, video, ActivInspire, and hands-on experiments to meet objectives.• Meet with students, parents, and administrators to discuss student progress, conduct, and individualized educational plans. Show less

PennAKem LLC – Chemical Mfg.
Nov 2015 - Jul 2020Human Resources Generalist• Manages full process for recruiting for all positions: creates job descriptions, posts jobs on Indeed.com, completes post-offer checks.• Cultivates positive employee relations ensuring confidentiality, establishing trust and credibility. Provides counsel and direction to directly handle employee relations’ matters. Ensures fair and consistent application of company policies, procedures, federal and state laws. • HR Solutions – Identified and developed solution to staffing turnover and labor shortage issues. Increased communication with candidates. Designed new onboarding process to include partnering with local community college to incorporate training into new hire orientation.• Updates company’s job descriptions, employee manuals, policies and procedures.• Onboarding new hires: conduct new hire orientation; oversee new hire paperwork: I-9, W-4, Direct Deposit, policies; presents benefits overview; coordinates new hire training.• Administers benefits programs: enters benefits enrollments and benefits deductions in ADP; works with employees and insurance providers to resolve benefits claims issues; assists employees with benefits questions in a timely manner; presents benefits options during open enrollment; assists employees with completing claims forms; generates Form 1095C’s as part of ACA• Compensation: prepares benefit and compensation survey submissions to evaluate market compensation programs to attract and retain highly qualified employees. Processes salary changes according to salary guidelines, resolves payroll-related questions; creates payroll reports for specified dates using ADP custom reports.• Administers leave programs: FMLA, STD, LTD, and Workers’ Comp.• Manages 401(k) program: annual reporting; audits; compliance testing; assist employees with enrollment, loans, distributions, and rollovers.• Manages Worker’s Comp Process • Compiles monthly reports: headcount, absenteeism, gross payroll using HRIS and payroll reports. Show less

Brook & Whittle Limited
Jul 2020 - Oct 2022Human Resources Manager
Licenses & Certifications

Apprentice Teacher Certification
- View certificate

Professional in Human Resources® (PHR®)
HRCINov 2015
Volunteer Experience
Parent Volunteer
Issued by Houston High School Band on Sept 2015
Associated with Carol Richards, PHR5K Red Devil Run
Issued by Germantown High School Baseball Team on Oct 2015
Associated with Carol Richards, PHREnvironmental Club Volunteer, Math and Reading Tutor
Issued by Germantown Elementary School on May 2006
Associated with Carol Richards, PHR
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