Carol Richards, PHR

Carol Richards, PHR

Human Resources Manager

location of Carol Richards, PHRFranklin, Tennessee, United States

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  • Timeline

  • About me

    Human Resources

  • Education

    • The University of Memphis

      2010 - 2015
      Master of Science - MS Instruction and Curriculum Leadership 4.0
    • The University of Tenessee at Chattanooga

      1985 - 1988
      Master’s Degree Industrial and Organizational Psychology 3.75
    • Tennessee Temple University

      1980 - 1984
      Bachelor’s Degree Psychology - Clinical and Counseling 3.59
  • Experience

    • Cargill Corn Milling

      Nov 1994 - Jan 1998
      Human Resources Manager

      • Managed H.R. function for 24-hr. corn processing plant with 330 employees; 150 represented by United Food & Commercial Workers.• Recruited and hired manufacturing and clerical employees: create ads, develop interview guides, screen applicants, interview, and administer testing. • Managed salary review process: created job descriptions, evaluated non-exempt positions; and coordinated performance reviews.• Trained managers and employees: interviewing, ethics, Violence in the Workplace, performance management, diversity, and documenting discipline.• Special Projects: Employee Satisfaction Survey, Training Needs Assessment, Realistic Job Preview video, Handy Hiring Manual for Mgrs., Literacy Training. Show less

    • Flowserve Corporation

      Mar 1999 - May 2001
      Human Resources Supervisor

      • Managed H.R. function for manufacturing facility with 85 full-time employees and up to 50 temporary employees assisting with seasonal mfg. orders.• Recruited and hired for supervisors, manufacturing, and clerical employees: created employment ads; developed interview guides; managed internal job postings; screened applicants; interviewed; and completed post-offer checks.• Trained employees on benefits programs; managed annual open enrollment; and worked with employees and insurance providers to resolve benefit claims issues.• Managed salary review process: created job descriptions; coordinated performance reviews; and trained all employees on Performance Review Process.• Safety Team Leader: conduct monthly plant safety inspections; create and maintain plant safety log; calculate monthly plant safety statistics; and conduct monthly safety team meetings. Show less

    • Riverdale Elementary School

      Nov 2006 - Dec 2012
      Educational Assistant

      • Assisted Administrators with projects: prepared documents for standardized tests, mass mailings, copied, and assembled information.• Completed assignments for grade levels: copying, assembling booklets, dye cutting, laminating, and making charts.• Tutored 12 small groups of 1st graders in: reading, math, and handwriting.• Supervised classrooms for teachers, grades K – 8, during IEP meetings.

    • Germantown Elementary School

      Jul 2013 - Jun 2015
      Teacher

      • Plan lessons to motivate and engage students to learn.• Search Internet for resources to incorporate into lessons: video, images, Power Point presentation, and worksheets.• Create 10 - 25 presentations weekly using Power Point, Word, and ActivInspire.• Data Analysis: create Excel spreadsheets to analyze student growth.• Record Keeping: Use PowerSchool to enter student grades and attendance.• Teach students new concepts in math and science using self-prepared lessons that incorporate: Power Point presentations, video, ActivInspire, and hands-on experiments to meet objectives.• Meet with students, parents, and administrators to discuss student progress, conduct, and individualized educational plans. Show less

    • PennAKem LLC – Chemical Mfg.

      Nov 2015 - Jul 2020
      Human Resources Generalist

      • Manages full process for recruiting for all positions: creates job descriptions, posts jobs on Indeed.com, completes post-offer checks.• Cultivates positive employee relations ensuring confidentiality, establishing trust and credibility. Provides counsel and direction to directly handle employee relations’ matters. Ensures fair and consistent application of company policies, procedures, federal and state laws. • HR Solutions – Identified and developed solution to staffing turnover and labor shortage issues. Increased communication with candidates. Designed new onboarding process to include partnering with local community college to incorporate training into new hire orientation.• Updates company’s job descriptions, employee manuals, policies and procedures.• Onboarding new hires: conduct new hire orientation; oversee new hire paperwork: I-9, W-4, Direct Deposit, policies; presents benefits overview; coordinates new hire training.• Administers benefits programs: enters benefits enrollments and benefits deductions in ADP; works with employees and insurance providers to resolve benefits claims issues; assists employees with benefits questions in a timely manner; presents benefits options during open enrollment; assists employees with completing claims forms; generates Form 1095C’s as part of ACA• Compensation: prepares benefit and compensation survey submissions to evaluate market compensation programs to attract and retain highly qualified employees. Processes salary changes according to salary guidelines, resolves payroll-related questions; creates payroll reports for specified dates using ADP custom reports.• Administers leave programs: FMLA, STD, LTD, and Workers’ Comp.• Manages 401(k) program: annual reporting; audits; compliance testing; assist employees with enrollment, loans, distributions, and rollovers.• Manages Worker’s Comp Process • Compiles monthly reports: headcount, absenteeism, gross payroll using HRIS and payroll reports. Show less

    • Brook & Whittle Limited

      Jul 2020 - Oct 2022
      Human Resources Manager
  • Licenses & Certifications

    • Apprentice Teacher Certification

    • Professional in Human Resources® (PHR®)

      HRCI
      Nov 2015
      View certificate certificate
  • Volunteer Experience

    • Parent Volunteer

      Issued by Houston High School Band on Sept 2015
      Houston High School BandAssociated with Carol Richards, PHR
    • 5K Red Devil Run

      Issued by Germantown High School Baseball Team on Oct 2015
      Germantown High School Baseball TeamAssociated with Carol Richards, PHR
    • Environmental Club Volunteer, Math and Reading Tutor

      Issued by Germantown Elementary School on May 2006
      Germantown Elementary SchoolAssociated with Carol Richards, PHR