Eva Koutná

Experience

• 

  Banking Software Company s.r.o.

  Dec 1999 - Mar 2006

  • HR Manager

    May 2002 - Mar 2006

  • Office Manager

    Dec 1999 - May 2002
• 

  Aegon

  Jan 2011 - Dec 2015

  HR Manager
• 

  IFS

  Jan 2016 - Feb 2019

  ERP System Consultant

  • IFS system implementation, consulting, customers´ training (senior in modules HR, Payroll, Travel Expenses, Personal Data Management for GDPR, junior in module Finance)• After-implementation key user support• Czech localization of HR and Payroll modules including legislation monitoring and its implementation within HR and Payroll modules in IFS application• System development in cooperation with SW developers – business analysis, functional specifications, testing of new functionality• Presale presentations Show less

• 

  GuideVision - ServiceNow Elite Partner, an Infosys company

  Apr 2019 - Jan 2024

  • Guiding customer through both analytical and implementation project phases focused on delivering ServiceNow products. Managing customer end to end from leading workshops up to assurance before go-live.• Analysis of customer business processes, identifying functional requirements and needs and mapping them to specific ServiceNow applications and functionalities• Presenting and demoing SN applications and platform features, configuring proofs-of-concept and prototypes (no code configurations)• Creating High-level design documentation including solution design• Working in delivery teams driven by agile methodology (writing implementation user stories, participation in sprint planning, sprint demo, UAT customer support, documentation)• Occasional pre-sales presentations• ServiceNow product experience and/or knowledge: IT Service Management, HR Service Delivery, Strategic Portfolio Management, Customer Service Management. Show less

  • Team Leader

    Oct 2022 - Jan 2024

  • Senior Solution Consultant ServiceNow

    Aug 2022 - Jan 2024

  • Solution Consultant ServiceNow

    Apr 2019 - Jul 2022
• 

  Green:Code

  Jan 2024 - now

  • Customer oriented role in Green:Code - project management activities for ŠKODA Auto project delivering value with IT & AI based solution. Managing agile team delivery and communication with product owner on daily bases. • Internal role in Green:Code - leading a team of Competence Leaders focused on the following areas: BA/Architecture, QA, PM, Frontend, Java/Kotlin, Android, iOS, .Net, AI, DevOps.

  • IT Project Manager

    May 2024 - now

  • Head of Competence Teams

    Jan 2024 - now