Raymond Stevens, BBA,MS,PHR,SPHR.

Experience

• 

  RadioShack

  Sept 2009 - Oct 2015

  •Performed daily HR Generalist workflow, such as creating purchase orders, filing, organizing, and securing confidential information.•Maintained excellent relationships with the customers by promptly responding and resolving complaints. •Lead several talent development activities focused on promoting higher standards of customer service. •Verified all wireless transactions as well as filing and securing contracts accordingly. • Performed opening and closing procedures.• Assisted customers and responding to their inquiries and complaints.• Supervised sales activity, inventory-taking, reconciling wireless contracts, and cash receipts.

  • Hiring Manager.

    Feb 2010 - Oct 2015

  • Keyholder

    Sept 2009 - Jan 2010
• 

  Starbucks.

  Nov 2015 - Oct 2020

  • Achieved staffing goals by coordinating and attending district hiring events in addition to using hiring platforms and ATS (Applicant Tracking System) to recruit qualified candidates.• Conducted interviews, background, and reference checks.• Conducted new hire orientations and onboarding.• Supported performance management initiatives through quarterly employee performance reviews.• Audited time cards to prevent payroll issues and effectively processes payroll biweekly.• Analyzed data from HRIS to prepare reports and draft correspondence. • Promptly responded to unemployment claims. • Purchased supplies and communicating discrepancies with the vendors. Awards and accomplishments.• Represent the organization at hiring fairs such as the Washington DC 100K Opportunities Youth • Recruitment Initiative (2018) and the DC National Guard Armory Job Fair (2019).• Highest customer satisfaction scores for two consecutive years.• Three progressive promotions attributed to my transformational leadership approach.• Earned district and regional recognitions, Manager of the Quarter, and District Hero awards. Show less

  • Store Manager Trainer.

    Sept 2018 - Oct 2020

  • Hiring Manager.

    Nov 2015 - Sept 2018
• 

  Target

  Oct 2020 - Mar 2021

  Senior HR Team Lead
• 

  Morrison Healthcare

  Mar 2021 - Jan 2023

  HR Generalist - Morrison Healthcare @ Children's National.
• 

  SodexoMagic

  Jan 2023 - now

  Human Resources Generalist III

  AA/BA and BA Lounges.