Alissa Krisko

Experience

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  Glass House Cafe & Catering

  Jul 2008 - Sept 2017

  Director Of Catering Operations

  Helped create and implement a new company’s policies and procedures for catered events.Educated and trained employees on new products and procedures.Handled all new employee on-boarding and training, employee discipline, and terminations for non-performance.Created social media and electronic marketing materials to increase and promote business.Tracked and maintained monthly sales and labor costs.Set monthly, quarterly and yearly sales goals.

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  The Pulpo Group

  Sept 2017 - Jul 2018

  General Manager at Tavolina Catering & Events

  Team leadership and development.Coached and developed all management and staff to resolve in-the-moment challenges.Led and supported Client Relations & Sales Lead, Event Planner, Service Manager, Head Savory Chef, and Head Pastry Chef to achieve operational excellence.Ensured communication was clear and concise between all departmentsWorked with Marketing Team to manage, organize and produce all design and marketing projects including menu changes, promotional materials and event and social media campaigns and spatial designs. Collaborated with Head Chefs on menu development to ensure we are providing the highest quality to our guests Show less

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  The Henry Ford

  Sept 2018 - now

  Senior Manager of Banquets

  Oversee all aspects of the banquet department to ensure efficient and effective operations to meet institutional goals. Collaborate with internal departments and external clients to achieve strategic objectives while fulfilling the institutes mission. Develop internal candidates for general management promotion opportunities. Streamline operational efficiencies by coordinating staff development and succession planning.