David Jordan Thomas

Experience

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  Verde Communications and Marketing Inc. (AnimoMagazine)

  Jan 2004 - Dec 2004

  Advertising Sales Executive reports to Senior Executive

   Persuading clients to buy advertising space or time.  Finding out who controls the advertising budget in target organizations and contacting them.  Explaining the benefits of your medium, using statistics on readership or viewing figures.  Offering a price and negotiating around it and closing the deal and recording the details.

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  TAN GOODY AND FOODY FOOD CORP

  Mar 2005 - Aug 2005

  Sales Crew reports to Store Manage

   Serving the customers, the right food they decide and suggesting on our menu and new promos of food.  Encode food orders into the store system  Creates weekly and monthly sales report using MS Excel  Approaching them with a smile as well as assisting them with their food choices  and give them the best satisfaction of service I can give.

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  Shoe Mart (Nike)

  Oct 2005 - Jul 2006

  Sales Executive/ Cashier reports to Team Leader

   Sells products by establishing contact and developing relationships with prospects; recommending solutions.  Maintains quality service by establishing and enforcing organization standards.  Encodes sales report and Receive payment by cash, cheques, credit card etc.…  Guiding and solving queries of customer  Working within a team of other sales executives, set targets and strategies by the supervisor.

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  Sutherland Global Services

  Aug 2006 - Feb 2013

   Supervised and coached 20 Training Specialists who also delivered New Hire Training classes in numerous sites around the Philippines.  Facilitates train the trainer sessions for Trainers, Subject Matter Experts, Supervisors and Managers.  Conducts Case Studies and Training Needs Analysis  Design, develop and implement systems/materials for training and qualification processes, coaching and mentoring sessions for representatives and new hires  Travel to USA to attend Internship programs, develop modules and attend trainings with the Onshore Client  Identify KPI’s of the business  Present business performance to Senior Management, VP and Country Manager both Onshore and Offshore  Travels to different vendor sites to manage training classes, manage projects to improve processes, training, documentation or operations. Show less

  • Team Manager reports to Senior Account Manager

    Sept 2012 - Feb 2013

  • Senior Training Specialist reports to Site Training Manager

    Aug 2006 - Aug 2012
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  UPS

  May 2013 - Nov 2015

  Team Leader reports to Assistant Manager

   Overseeing a training team and new hire trainees, then provides feedback base on their performance while in training. Evaluates the training effectiveness.  Developed and organized training calendars, in accordance with the organization’s training needs analysis, developed multimedia visual aids and other relevant educational materials for soft skills and technical skills programs.  Helps with the recruitment process initial and operations interview. Support with the planning of employee engagement activities such as staff events in conjunction with the HR managers  Conducts case studies and training needs analysis to solidify business growth  Learning opportunities that reflect a blended approach are created for performance improvement.  Coaching and mentoring representatives and taking of escalation calls Show less

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  Dubai Goodrich Global Trading LLC

  Jan 2016 - now

  Account Executive

  Sales and Marketing