Shoeb Jatu

Experience

• 

  Atos

  Aug 2006 - May 2010

  SAP Technical Consultant

  Deploying the SAP system for a leading European car refinishes companyCustomization and Up gradation as per the customer requirementsMaintenance and Support Services for SAP systems on 24x7 basisWorkflow integration and Management

• 

  Kellogg India Pvt Ltd.

  Apr 2011 - Jun 2011

  Summer Intern

  Project Title: Market Research to increase sales for Kellogg Corn Flakes and Special K brandUnderstanding the secondary data available a. Sales performance - National, West region, CFA, Metro and MT/GT b. Household Panel data - Triers/Lapsers/Repeaters c. AC Nielsen off take/distribution/SAH etc. d. Millward Track data – Scores on key brand parameters e. Media inputs – GRP's /DeliveriesMarket visit to ratify hypothesis made from analyzing secondary data & recommend action plan a. Develop a action plan for KCF and Special K in Mumbai metro b. Present key findings and analysis with ROI potential behind the ideas Show less

• 

  Honeywell

  May 2012 - now

  • Strategic Account/ Program Management and Operations Management - Program Management: Working with Regional Business Leader and Account Managers on planning for a portfolio of strategic engagements to sustain the existing Program base as well as explore opportunities to increase share in the Digitization/ Digital Transformation initiatives - Development and execution of the Benefit Guardianship Program Support Initiatives for Strategic Accounts - Relationship Building: Building relationships with senior customer executives in strategic accounts and managing various stakeholder relationships to get consensus on solutions/engagements required by the customer - Collaboration and Communication- Working in collaboration with Engineering and Product business in ensuring seamless implementation and delivery of solutions/ engagements; and ensuring follow-through with customer verbal and written communication - Communication: Continuous update to customer through verbal and written communication on progress of ongoing engagements along with giving demo/ presentation of new offerings and initiatives to key decision makers (CxO, Senior Executives, BDMs) - Delivering on key business metrics (Revenue, Margins, Operating Income, Working Capital, Billing and Productivity) - Improved backlog conversion by identifying slow moving projects; prioritizing timely delivery of projects - Improving Working Capital by achieving linearity in billing and cash collection; minimized inventories; negotiating better payment milestones with customers - Ensuring projects are delivered at better margins compared to booked margin - Led Productivity Contingency initiative for the Strategic Accounts to achieve 5% cost savings in Labor services Show less - Plan, execute and finalize Projects within triple constraints of Scope Objective, Delivery on time and within Budget- Managing Project deliverables as per the committed Project plan- Monitor Project Progress and Performance and also regularly communicate the progress to all stakeholders- Develop risk mitigation plan- Hire, manage, mentor and train relevant team members for multiple projects- Delivery of Service Contracts and responsible for Contract renewals for recurring revenue- Collaborate with multiple stakeholders across Engineering, Product Development and Finance- Monitor Revenue, Billing, Collection and cash-flow to deliver Profitable projects Show less • Increase service sales across Europe by building a pipeline of new business opportunities• Identify new prospects and plan customer appointments/ meetings• Devise and plan successful sales strategies to expand the current customer base • Work with internal sales and operations team in India to help close prospective sales• Develop new customer base for Software Development, Cloud and IoT Solutions• Develop Sales Network by signing new SRA’s for Europe region• Provide inputs to marketing team for new service offerings/ campaigns Show less Role: Strategic Marketing• Working with Strategic Marketing head to develop business Strategic Action Plan (STRAP) for Global Services• Responsible for Competition deep-dive, customer segmentation analysis, market research and developing comprehensive, deployable go-to-market strategies• Working with Business head to develop and implement business plan• Responsible for launch of new services in the US and Middle East market - performing Voice of Customer (VOC) survey to identify and validate needs, prepare marketing requirement document and launch the service in marketRole: Product Marketing ManagerNew product planning, development and execution.Involved in all the facets of product management including developing Product development strategy, identifying target customers, liasoning with stakeholders, workshop & training on Product to the sales and delivery team, competitor analysisStrategy• Developing product roadmap• Collating, quantitatively analyzing and prioritizing the requirements based on market needs, integrating these into the overall offering strategy and driving the product/release launch plans• Identifying competitors and analyzing their respective strengths and weaknesses• Identifying target customers and creating customized sales pitch• Help create the sales collaterals and quick reference guides and developing pricing strategies• Prioritizing features and creating development plan for the product to meet business and strategic goalsCustomer Interfacing• Customer interaction to understand their needs and priorities• Requirement gathering and translating the same for engineering teamProduct development• Liasoning with Sales and Marketing team to gather feedback and aligning user expectations with Product development• Working with engineering team to guide and oversee software development• Team management, development planning, resource management to ensure timely and quality deliverables Show less

  • Senior Engineering Program Manager

    Jun 2020 - now

  • Project Manager

    May 2018 - Jun 2020

  • Sales Manager (Product Engineering Services)

    Nov 2014 - May 2018

  • Asst. Marketing Manager

    May 2012 - Nov 2014