Ken Nguyen

Experience

• 

  Singapore Institute of Manufacturing Technology

  Jan 2012 - Jun 2012

  Intern

  Learned how unsupervised machine learning algorithms could help manufacturers to predict and prevent product defects before it even happens.

• 

  IDG Ventures SEA

  Mar 2012 - Mar 2013

  Intern

  Learned how Venture Capital speeds up the adoption of emerging technologies, media, and telecommunications in South East Asia.IDG Ventures SEA (US$200 million) is part of IDG Ventures, a global venture capital with approximately US$3.7 billion under management and a portfolio of 220 companies build over the last 15 years.

• 

  D-SIMLAB Technologies

  Jun 2013 - Dec 2014

  Software Engineer

  First hand experienced what it means to be in a deep-tech B2B startup. Implemented simulation-based business analytics and process optimization solutions for aerospace and semiconductor industries.

• 

  Adelphi Digital

  Jan 2015 - Nov 2018

  Learned how to build and sustain a high-performing team. Co-led the division by overseeing, coaching and mentoring a multidisciplinary team of 15 consultants, designers and developers. In 2018, division revenue was increased by 100%, annual employee turnover rate was reduced to 6% from 20% in 2017 and team morale was maintained at a soaring level. Architected and led the implementation of marketing technologies including web personalization, A/B testing, email campaigns, user behavior analytics for government agencies and MNCs.

  • Assistant Divisional Head

    Apr 2017 - Nov 2018

  • Senior Technical Developer

    Jan 2015 - Apr 2017
• 

  EY

  Nov 2018 - Aug 2021

  Engagement Manager

  Managed the delivery of digital programs for a wide range of clients ranging from Singapore government agencies to the private sectors such as hospitality, education, and transportation, under the Digital and Emerging Technologies practice (EY Digital).

• 

  TNB AURA

  Aug 2019 - Nov 2019

  MBA Consultant

  Uncovered the next South East Asian unicorns by identifying new investment opportunities from key macroeconomic factors, industrial growth drivers, and consumer trends in Vietnam, Indonesia, and Singapore.TNB Aura is a SEA-focused VC investing $1-$4 million at Series A/B in startups across Southeast Asia.

• 

  Shopee

  Sept 2021 - Mar 2024

  Product Management - Search & Recommendation

  Joined Shopee as the Product Operations Lead for Search & Recommendation (S&R), where I built up the team from scratch to drive problem discovery, product roadmap, issue management and representing S&R in all engagements with other business, operations and product teams. My team is also responsible for quality, productivity and delivery of large-scale model training and model evaluations projects for search’s machine-learning algorithm across available languages.

• 

  Loblaw Digital

  May 2024 - now

  Technical Program Manager