Pawel Kondratowicz

Experience

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  The Palace, music club

  Jan 2005 - Apr 2005

  Member Technical Staff
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  Tania Książka

  Feb 2006 - Oct 2006

  Salesman in bookshop
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  Hilton

  Jul 2007 - Sept 2007

  Housekeeping
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  The Museum of Modern Art

  Mar 2008 - Jul 2010

  Salesman in bookshop, working at exhibitions
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  Superstacja Sp. z o.o.

  Mar 2008 - May 2008

  Working in newsroom
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  Gazeta Wyborcza

  Jul 2008 - Sept 2008

  Editor's assistant
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  Beton Stal Siekierki, building company

  Jan 2011 - Apr 2016

  Administrative Employee
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  Apollo Paweł Kondratowicz

  Oct 2014 - Sept 2016

  Bar owner - business activity

  Bar owner and salesman.

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  Medical University of Warsaw

  Oct 2016 - Jun 2017

  Administration Employee
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  CWT

  Jul 2017 - Mar 2024

  • Fully remote work in multinational team.• Responsible for client configuration setup in online booking tools: Concur, Cytric, myCWT.• Active user of global reservation systems: Sabre and Amadeus for test hotel bookings analysis purposes.• Performing end to end testing for newly implemented clients, e.g. test bookings creation, verification of client configuration. • Hotel booking life cycle expert in regards of client implementation.• Troubleshooting cross functional issues in multiple CWT systems.• Liaising issues with external support teams.• Daily use of: Service Now, Smartsheet, Jira, IDM, Excel, Microsoft Office. • Gathering and documenting clients’ configuration data.• Monitoring and tracking progress of clients’ implementation.• Conducting the trainings for new hires in my team.• Experienced in reading xml Concur logs.• Creating Concur troubleshooting manuals.• Knowledge of CWT internal tools: back office process, Roomit hotel platform, GDS reservation processes. Show less

  • CWT, Implementation Specialist.

    Jan 2019 - Mar 2024

  • Carlson Wagonlit Travel, Digital Consultant

    Jul 2017 - Dec 2018
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  BCD Travel

  Jan 2024 - now

  Config Manager Client Technology Support