Mike Baker

Mike Baker

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  • Timeline

  • About me

    Senior Manager - Storage & Data Protection Service at Enterprise Holdings

  • Education

    • University of Central Missouri

      -
      BS EET Electronics
    • St. Louis Community College

      -
      Electronics
  • Experience

    • Hewlett-Packard

      Dec 1990 - Jul 2015

      Manage level 3 support of HP StoreVirtual Storage & StoreVirtual VSA & XP P9000 Storage Lead the greatest group of third level support engineers in all of HP! Manage level 3 support for HP Modular Arrays and SAN Infrastructure products. Provided third level hardware support of HP storage products. Storage Engineer in the Worldwide Storage Expert Center Supported HP9000 hardware, HP-UX and peripheral devices. Onsite support for HP9000 & HP3000 systems and peripherals. Dedicated support for SBC (prior to becoming AT&T) in their St Louis data center.

      • Manager, HP StoreVirtual - Storage Engineering Resolution Center

        Mar 2013 - Jul 2015
      • Manager, Support Engineering (X9000/IBRIX)

        May 2011 - Mar 2013
      • MSA & SAN Infrastrucutre Support Engineering Manager

        Oct 2009 - Jun 2011
      • Product Support Engineer

        Sept 2003 - Oct 2009
      • Storage Support Engineer

        Apr 2001 - Sept 2003
      • Esacalation Engineer

        Aug 1999 - Apr 2001
      • Customer Engineer

        Dec 1990 - Aug 1999
    • Enterprise Holdings

      Aug 2015 - now
      • Senior Manager - Storage & Data Protection Services

        Aug 2018 - now
      • Manager, Data Protection Engineering

        Aug 2015 - now
  • Licenses & Certifications