Mike Baker

Experience

• 

  Hewlett-Packard

  Dec 1990 - Jul 2015

  Manage level 3 support of HP StoreVirtual Storage & StoreVirtual VSA & XP P9000 Storage Lead the greatest group of third level support engineers in all of HP! Manage level 3 support for HP Modular Arrays and SAN Infrastructure products. Provided third level hardware support of HP storage products. Storage Engineer in the Worldwide Storage Expert Center Supported HP9000 hardware, HP-UX and peripheral devices. Onsite support for HP9000 & HP3000 systems and peripherals. Dedicated support for SBC (prior to becoming AT&T) in their St Louis data center.

  • Manager, HP StoreVirtual - Storage Engineering Resolution Center

    Mar 2013 - Jul 2015

  • Manager, Support Engineering (X9000/IBRIX)

    May 2011 - Mar 2013

  • MSA & SAN Infrastrucutre Support Engineering Manager

    Oct 2009 - Jun 2011

  • Product Support Engineer

    Sept 2003 - Oct 2009

  • Storage Support Engineer

    Apr 2001 - Sept 2003

  • Esacalation Engineer

    Aug 1999 - Apr 2001

  • Customer Engineer

    Dec 1990 - Aug 1999
• 

  Enterprise Holdings

  Aug 2015 - now

  • Senior Manager - Storage & Data Protection Services

    Aug 2018 - now

  • Manager, Data Protection Engineering

    Aug 2015 - now