Grace, Tan Siew May

Bayan Lepas, Penang, Malaysia

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Timeline
About me
Senior Manager, APJC System Maintenance at DellTechnologies
Education
- Smjk jit sin
  -
- Kolej tunku abdul rahman (tarc)
  2001 - 2003
  Business information system
- Universiti tunku abdul rahman
  2003 - 2005
  Bachelor of technology (b.tech.) business information systems
Experience
- Nec computers apac
  May 2005 - Jun 2009
  Technical support engineer(group leader)
- Dell technologies
  Mar 2015 - now
  SA SMB Client Support(XPS), Penang, MalaysiaSA Enterprise Pro Support Senior Engineer,Penang, MalaysiaSolution Support Team Senior Engineer, Penang, Malaysia
  - Senior Manager, APJC System Maintenance
    Jan 2023 - now
  - Manager, APJC System Maintenance
    Jul 2019 - now
  - APJ SMP Technical Lead
    Sept 2017 - now
  - APJ RIS(Remote Installation Service) Quality Lead
    Jun 2016 - Sept 2017
  - Enterprise Technical Support Advisor
    Jun 2009 - Sept 2017
  - SA Enterprise Pro Support Team Coach
    Mar 2015 - Jul 2015
Licenses & Certifications
- Cisco (ccna) interconnecting cisco networking devices part 1&2 (200-120)
- Citrix xenserver 6.0 administration (a26)
- Dndns-200: dell emc networking professional
  Dell emc
- Dsdps-200 dell emc ps series storage professional exam
  Dell emc
- Dsdsc-200 dell emc sc series storage professional exam
  Dell emc
- Itil foundation
- Nutanix platform professional 4 (npp)
- Vmware certified professional – cloud (vcp5-cloud)
- Snia storage networking management and administration
  Snia
- Vmware certified professional 6- data center virtualization
  Vmware
Honors & Awards
- Awarded to Grace, Tan Siew May
  FY18Q4 Gold Award - Dec 2017
- Awarded to Grace, Tan Siew May
  FY17Q4 Bronze Award - Dec 2016