Experience

• 

  Cmc-norrheast

  Aug 1993 - May 2001

  Critical care nurse / charge nurse
• 

  Cmc-northeaset

  May 2001 - Oct 2005

  Critical care nurse manager
• 

  Cmc-northeast

  Oct 2005 - Aug 2008

  Worked on and lead many multi-disciplinary teams to improve processes, workflow, and outcomes. Facilitated physician peer reveiw and focused on physician quality initiatives Oversight of 20 bed ICU and 10 bed intermediate care unit. Developed budget, strategic planning for departments. Responsible for Respiratory Care for a period of this time as well.

  • PI Specialist

    Aug 2007 - Aug 2008

  • Clinical Director Critical Care

    Oct 2005 - Aug 2007
• 

  Carolinas healthcare system

  Aug 2008 - Sept 2009

  Accreditation specialist / certified patient safety officer

  Responsible for National Patient Safety Goal compliance. Also responsible for other Joint Commission standards and other regulatory body standards such as DHSR. Responsible for patient safety in all areas of the hospital.

• 

  Clinical inservices solutions, llc

  Dec 2009 - Feb 2013

  Director of operations

  Responsible for day-to-day operations. Consulted with different types of medical technology companies for support on pre-sale, training, implementation/go-live support, and follow ups from clinical perspective to promote product adoption. Acquired by Versus Technology.

• 

  Versus technology

  Feb 2013 - May 2016

  Clinical solutions consultant

  Clinical Inservice Solutions was acquired by Versus Technology, Inc. in January of 2013. Consultation and education delivery for real-time locating to system. Provide support on pre-sale, training, implementation/go-live support, and follow ups from clinical perspective to promote product adoption. Acquired by Midmark Corporation.

• 

  Midmark corporation

  May 2016 - now

  Helping coach customers to success and driving product adoption through processes, data, and culture change. Lead team of clinicians to consult on workflows, best practices, and proper onboarding for customers. We take pride in our work. We want to ensure the successful adoption of the solutions implemented using our technology by engaging and maintaining professional relationships. Being effective in reaching goals in this current era with fast paced data movement requires adaptability on our side and proves to be a successful piece to the puzzle for our customers success .

  • Manager, Customer Success Coaching and Education

    Jun 2022 - now

  • Manager, Clinical Consulting and Education

    May 2016 - Jul 2022