Deep Enrich
Tjahyadi wijaya
70 followersTimeline
About me
IT Support Specialist
Education
Stmik likmi
2005 - 2008S1 information management
Experience
Pt artaboga cemerlang
Sept 2008 - Dec 2009Staff it supportMaintenance and backup Database by Linux.update patches for database.Troubleshoot Hardware, Software, Basic Networking.
Pt sisindokom lintasbuana
Mar 2010 - Mar 2012Staff it supportSetup and maintenance server (System Administrator).Troubleshoot hardware and software.Maintenance Network.
Pt. gudang garam, tbk
Mar 2012 - nowIt services support specialist- Project Assistant Manager- Desktop Management Configuration (SCCM, KASEYA, LANDesk)- LANDesk Certified (Systems and Security Management) - Troubleshoot the IT issues and problems- Redirect problems to appropriate resource- Other ad-hoc duties as assigned- Provide customer service to the call-in enquiries- Respond to requests for technical assistance in person, via phone, electronically- Redirect to implementation Project- IT Problem Management
Licenses & Certifications
Itil foundation
Oct 2018
Certified landesk engineer - systems and security management 9.5 sp2
Landesk softwareOct 2014
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