Bronze Award DELL Oct 2016 Greater FY17 Results of the team + Hightest Survey volume of the team for 3 quarters and huge contribution to team performance and spirit + Problem solver and escalation point of contact ( Figures= Q1 CE:94%; XPR:96%; Surveys:83 /Q2 CE:86% ;XPR:89.5% Surveys:86 / Q3 CE :93%; XPR:92% ;Surveys :73).Works with Manager and L2 to detect issues with stake holders and escalate them,Customer oriented and exemplary behavior.Great communication with customers .Commitment to Learn English,Always… Show more Greater FY17 Results of the team + Hightest Survey volume of the team for 3 quarters and huge contribution to team performance and spirit + Problem solver and escalation point of contact ( Figures= Q1 CE:94%; XPR:96%; Surveys:83 /Q2 CE:86% ;XPR:89.5% Surveys:86 / Q3 CE :93%; XPR:92% ;Surveys :73).Works with Manager and L2 to detect issues with stake holders and escalate them,Customer oriented and exemplary behavior.Great communication with customers .Commitment to Learn English,Always eager to take initiatives and help others .Nominated by Chakrouna,Assaad Show less

Bronze Award DELL Jul 2016 Awarded By Assaad Chakrouna Customer Care Manager

Bronze Award DELL Feb 2016 Awarded By Assaad Chakrouna Customer Care Manager

Dell Champion Award DELL Jan 2016 For your outstanding contribution to our business results and dedication to our customers. Thank you for your commitment to winning the right way.Presented by Michael Dell

Bronze Award DELL Oct 2015 Awarded By Assaad Chakrouna Customer Care Manager

On the Spot Award DELL Jul 2015 Djalila Is Showing great commitment to make things better, in addition to the good CE results she is getting, she help with detection and escalation of some impacting issue for our segment.Awarded By Assaad Chakrouna Customer Care Manager

Bronze Award DELL Jan 2015 Awarded By Assaad Chakrouna Customer Care Manager

Bronze Cash Award DELL Jul 2014 Djalila shows fighting spirit and willingness to self-improvement, She set up a good action plan that is allowing her to take out her results and she can be one of the best this quarter.Presented by Assaad Chakrouna Customer care Manager I

On the Spot Award Dell Jan 2014 For her awesome devotion for the customers during Q04 FY 14.Presented by Assaad Chakrouna Customer care Manager I

I'm the Brand Award DELL Oct 2013 In recognition her great Team Work and her contribution to save cost for DELL and to ensuring a satisfied costumer .Presented by Assaad Chakrouna Customer care Manager IRicardo Labarga Outside Regional Sales Director