Experience

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  Sona mahal jewellers

  Apr 2012 - Jan 2014

  Salesman

  - Handling sales operations efficiently.- Engaging with customers, understanding their requirements, and guiding them through product selection.- Providing detailed information about jewelry pieces, pricing, and offers to facilitate informed purchases.- Managed customer queries and resolved complaints effectively, ensuring a high level of satisfaction.- Assisting in the arrangement and display of jewelry to attract customers and enhance sales.

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  Frank groff inc.

  Feb 2014 - Jul 2022

  Online media generator

  - Successfully distributed press releases to media outlets across the United States.

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  Upwork

  Jul 2014 - Jun 2022

  Digital marketer, virtual assistant and writer

  - Created and implemented social media strategies, driving increased engagement and brand visibility.- Achieved top Google search results through strategic SEO practices.- Authored and edited SEO-optimized content including blogs, social media posts, and website copy.- Managed the website for a local newspaper in New York, ensuring the timely update and maintenance of content

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  Lascade

  Jul 2022 - Oct 2023

  Content strategist

  - Designed and executed user retention strategies, including push notifications and email marketing strategies.- Managed and wrote SEO- optimized content for the company website and blogs, contributing to increased online visibility.- Crafted compelling Google Ads and Social Media Ad copies, increasing user engagement and conversion rates.- Coordinated Social Media Strategy and Calendar, resulting in consistent brand messaging and increased followers.- Wrote Meta Descriptions and Creatives copy for Apps, improving app visibility and downloads Show less

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  Wayfloral

  Nov 2023 - Oct 2024

  E-commerce operations manager

  Operations and Vendor Management:• Oversaw day-to-day operations to ensure seamless business activities.• Negotiated with vendors, including plant nurseries, packaging providers, delivery partners, printers, and pot manufacturers.• Monitored stock levels and managed the company’s assets efficiently.• E-commerce and Website Management:• Created, uploaded, and SEO-optimized product pages on the website.• Tested website functionalities to enhance user experience.• Developed and promoted product combinations through creative content.Logistics and Delivery Management:• Generated pickup requests and tracking codes via delivery portals.• Coordinated with courier partners (DTDC/Delhivery) to ensure safe and timely deliveries.• Provided tracking updates and resolved customer inquiries.Social Media and Marketing:• Designed social media posts and reels, maintaining consistency with content calendars.• Conducted hashtag research, identified influencers for collaborations, and engaged with Facebook groups.• Integrated trending topics into social media campaigns to boost engagement.Customer Service and Sales:• Updated and managed communications with customers with their order updates• Managed customer inquiries on WhatsApp and Instagram, converting leads into sales.• Provided personalized recommendations to customers to improve satisfaction.• Followed up post-delivery to collect reviews and ensure a positive customer experience.Financial Management:• Monitored expenses, maintained records, and uploaded invoices. Show less

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  Strathub

  Nov 2024 - now

  Founder

  As the founder of StratHub, your duties will revolve around strategic planning, client management, research, and team leadership. Here’s a breakdown of your key responsibilities:1. Business Strategy & Growth- Develop and refine StratHub’s core services and business model.- Identify new market opportunities and expansion strategies.- Set revenue goals and ensure sustainable growth.2. Marketing & Brand Positioning- Create and implement marketing strategies for clients.- Stay updated on industry trends to offer data-driven solutions.- Oversee StratHub’s own branding and online presence (LinkedIn, website, etc.).3. Research & Analysis- Conduct market research to help clients understand competition and demand.- Provide product research insights for businesses launching new offerings.- Use analytics to refine marketing strategies and hiring solutions.4. Hiring & Talent Solutions- Assist clients in finding skilled professionals for their teams.- Develop hiring strategies tailored to different industries.- Build a strong internal team for StratHub as it scales.5. Client Relations & Consultation- Work closely with businesses to understand their needs.- Offer customized strategy consultations.- Maintain strong client relationships for repeat business and referrals.6. Operations & Team Leadership- Manage day-to-day operations to ensure efficiency.- Lead and mentor a team of strategists, marketers, and researchers.- Collaborate with freelancers or agencies when needed. Show less

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  Job care india

  Jan 2025 - now

  Co-founder

  As the co-founder of Job Care India, your duties based on the above description would include:1️⃣ Identifying Skill Gaps & Industry NeedsObserving trends in the job market and recognizing gaps in essential skills (e.g., problem-solving, numeracy, communication).Ensuring that Job Care India stays relevant by addressing these gaps with training and career services.2️⃣ Developing Career Support ServicesOverseeing and enhancing CV & resume writing services, interview preparation, and career roadmapping to help job seekers become truly job-ready.Creating skill-building programs that align with employer expectations.3️⃣ Job Placement & Recruitment StrategyConnecting job seekers with the right opportunities through partnerships with employers.Ensuring that candidates meet industry standards before placement.4️⃣ Community Growth & EngagementExpanding Job Care India's 400K+ job seekers community.Engaging with job seekers through LinkedIn, webinars, and career counseling sessions.5️⃣ Brand & Thought LeadershipPositioning Job Care India as a trusted platform for career development.Sharing insights, trends, and real-world challenges (like the Gen Z skill gap) to establish credibility. Show less