Experience

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  Homebridge financial services, inc.

  Feb 2015 - Nov 2015

  Revenue cycle analyst/ financial risk analyst

  • Managing the entire product line life cycle from strategic planning to tactical activities.• Responsible for all accounting, reporting and financial business support related to the Southern and Western region.• Developing and implementing go-to-market plans and working with others to execute.• Created program to bring in 50k in addition to normal revenue each month. • Initiate investigations to clarify processing concerns• Analysis support for Director and Vice President of Revenue Cycle• Analyze processing trends for possible fraud• Worked independently as well as in a team environment in a high-volume, deadline-driven organization Show less

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  Caris life sciences

  Nov 2015 - May 2016

  Revenue cycle operations supervisor

  • Developed and implemented revenue cycle operational strategy, data flows, application features, integration with business process flow, reporting metrics, and management systems• Assisted with Professional claim conversion by creating an Accounts Receivables project • Implemented a massive claim submission in which the impact increased physician revenue over one million dollars • Implemented a massive rebill of claim rejections for “No Prior Authorizations” by utilizing authorizations that were obtained by referring physicians in which fifty-thousand dollars in government reimbursement was obtained• Oversee the workflow of the department to provide operational guidance and counseling on issues to ensure that the daily work of the team is completed accurately and timely• Hires, and develops staff. Plans, direct, and supervise staff to ensure timely, accurate and complete adjudication of claims while ensuring all quality and production goals are met• Stay current with all billing/reimbursement regulations• QA of accounts to identify critical claim issues with payers, and accurate follow up of accounts• Supervise 12 associates that report directly to me• Responsible for reporting on-going issues to Director/VP• Implement new Policies and Procedures to reduce error ratio to less than 2%• Manage varies payers; such as Medicare, Medicaid, BCBS, Cigna, United Healthcare and Mixed Payors• Attends and participates in daily team briefings, metrics tracking and promotes prompt resolution of issues and Opportunities• Coordinates, communicates and assists in monitoring work flow and work tasks to manage fluctuating volumes• Supports team members in fulfilling educations needs identified through issues, problems and opportunities• Back up for business office functions including; Billing, Collection, Cash Posting, Validations, Assembly, and Customer Service and all other duties as assigned Show less

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  Texas oncology

  May 2017 - now

  Information technology support specialist

  - Patched security vulnerabilities, tested system protection strategies, and verified access control policies for staging and production environments.- Participated in company-wide Cisco VoIP deployment, including creating user accounts and troubleshooting VoIP-related issues.- Configured, administered, and recovered Domain Controllers in a Windows Server AD environment; maintained and organized cable closets, and created necessary cable patching.- Maintained, administered, and upgraded enterprise servers for company-wide users.- Assisted field technicians using remote access utilities such as MS Remote Access, VNC, and SSH; documented all work performed through a ticket tracking system.- Collaborated with team members to develop effective technical solutions and provided analytical and technical assistance to leadership for continuous improvement of IT solutions.- Administered and monitored customer infrastructure to ensure network and computing systems remained available during production hours.- Conducted scheduled server/network patching and optimized hardware resources for optimal operations.- Served as the primary IT contact for hardware and software vendors regarding RMAs.- Managed, support multiple sites. Show less