Experience

• 

  Tgi fridays international, cairo - egypt ( americana egypt food co )

  Jun 2000 - May 2005

  Kitchen manager
• 

  Hesham abd el wahab & more than company (public accountants & consultants since)

  Dec 2001 - Apr 2003

  Accountant
• 

  Hesham abd el wahab & more than company (public accountants & consultants since

  Apr 2003 - May 2005

  Chartered accountant

  The main duties and responsibilities are as following:• Prepare the financial statements (Balance sheet, Cash flow statement, Income statement).• Finalize all accounts up to the trial balance and the balance sheet.• Preparation and Book Keeping of the daily transactions , ledger .• Preparation of accounting period analysis .• • Taxes: Making Taxes reports and all jobs related to Taxes .

• 

  Applebee's international,doha - qatar ( al jassim group )

  May 2005 - May 2008

  General manager applebee's city center
• 

  Tgi fridays

  Jun 2008 - Jun 2012

  • Area Operations Manager for TGI Friday's Kuwait

    Jan 2009 - Jun 2012

  • General Managers TGI Friday's

    Jun 2008 - Dec 2008
• 

  Longhorn steakhouse

  Jun 2012 - Aug 2015

  Regional operations manager for longhorn steakhouse, gcc.
• 

  Kuwait food company (americana)

  Sept 2015 - Sept 2019

  Responsible for Fridays Operations within the regional scope, including maximizing sales, profit, guest satisfaction and team engagement.Facilitate the execution of all new location openings ,Recommend and participate in selecting Regional strategic new store locations and designs.Uphold Fridays standards of guest satisfaction Ensuring Guest satisfaction and likely to return 100 %,product quality and employment practices.Promote development of management and staff through feedback and follow-upPlay a major role in executing the company vision for the Casual Dining within Fridays Operations. CORE COMPETENCIESOperations / Service Management: Handling smooth functioning of Restaurant Operations including goals, budgets, plans,administrative activities and maintaining reports / records. Developing and implementing procedures, control systems for maintaining hygiene and quality standards ensuring profitability of operations. Formulating set short & long-term objectives for department and developing effective plans. Identifying opportunities to maximize the use of marketing campaigns.  Supervising entire F & B Operations / Service; inclusive of formulating & implementing the department’s Standard Operating Procedures.  Managing all aspects of service management involving ambience managementInventory, Equipment & Quality: Conducting hygiene inspections and conveying feedback to operating staff as well as managers. Performing regular physical inventories of food & bar supplies, assessing projected needs and orders of food & bar supplies. Synchronizing with Purchasing Dept to obtain the correct Products for timely availability.Relationship Management: Delivering high-value restaurant services to upscale clients for exalting their satisfaction levels. Focusing on maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements. Show less Responsible for LHSH & RL Operations within the regional scope, including maximizing sales, profit, guest satisfaction and team engagement.Facilitate the execution of all new location openings ,Recommend and participate in selecting Regional strategic new store locations and designs.Uphold LHSH & RL standards of guest satisfaction Ensuring Guest satisfaction and likely to return 100 %,product quality and employment practices.Promote development of management and staff through feedback and follow-upPlay a major role in executing the company vision for the Casual Dining within LHSH & RL Operations. Show less

  • TGI Fridays Regional Director - Kuwait & Iraq

    Sept 2017 - Sept 2019

  • Director of Operations Red Lobster & LongHorn SteakHouse .

    Sept 2015 - Aug 2017
• 

  One oak co. (one oak restaurants & one oak catering)

  Oct 2019 - Dec 2020

  Company general manager
• 

  Mind & premier restaurants group ( villa caracas, caracas, marzipan, gala, and il loft )

  Jan 2021 - now

  Managing director & coo.