Experience

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  The marine hotel

  Feb 2006 - Dec 2008

  Front of house manager
• 

  Salcombe harbour hotel

  Jan 2010 - Oct 2011

  Revenue and reception manager
• 

  Ses mechanical and electrical services

  Nov 2011 - Mar 2013

  Compliance manager/operations coordinator

  Duties include; answering all telephone enquiries, organising the operators to attend jobs, co-ordinate the jobs, producing and sending invoices, typing quotes and general office duties.

• 

  Pebbles of salcombe

  Mar 2013 - Dec 2013

  Senior property manager

  Property managed 45 + client accounts, arrange maintenance and service bookings for 450 properties.

• 

  St mellion international resort

  Dec 2013 - Nov 2014

  Assistant revenue manager

  Revenue Management for 80 Bedrooms and 11 Lodges, Head of Department to the Sales, Marketing and Events Team.

• 

  Brookside carpets and curtains ltd.

  Dec 2014 - Oct 2015

  Office and commercial manager

  First point of contact for all enquiries, management of the sales and purchase ledger, ordering of carpets and accessories, scheduling fitting appointments, sales diary management, PA duties, debt chasing, liaising with suppliers and representatives, after sales care including remedial works arrangements.

• 

  Pgs services limited

  Nov 2015 - Mar 2022

  Customer relations manager

  Account manager for a property maintenance company in London, working full time remotely from home. Duties include being first point of contact for both customers and tradesman. Booking appointments for all different types of trades, arranging the correct tradesman and scheduling, dealing with customer queries, complaints, invoicing and other enquiries by both telephone, email and live chat.

• 

  Independent consultant with the body shop at home™

  Feb 2020 - Feb 2024

  Independent beauty consultant
• 

  Mgn repairs management limited

  Feb 2023 - now

  Office and customer service manager