Experience

• 

  Ng dijital

  Jul 2011 - Feb 2012

  Web editor

  • Preparation of news supplied by agencies, broadcast streams, reporters, etc.• Selecting and planning news to be used, writing headlines and summaries according to the search engines• Creating an internet page layout and placing visuals on internet page • To link similar news, pictures and videos to related news• Preparation of appropriate visuals and videos for the news via related editor softwares (Adobe Photoshop CS5, Adobe ImageReady, Edius 6, Sony Vegas 11.0)

• 

  D-smart

  Aug 2012 - Aug 2013

  Customer representative

  • Management of customers expectations to resolve customer satisfaction issues• Handling transactions and answering customer queries• Effectively communication of ideas, suggestions and answers• Refering customers to related person specialized with the type of problem or query they present• To meet the customer requirements and offer the best solution based on related company policies• To complete money-related transactions

• 

  Etstur

  Jun 2015 - Nov 2022

  CMS Management Activites• Banner & Slides • Web lists • URL redirects • Search ranking for hotels• Landing pages• 40.000+ Hotels• Hotel chains• Hotel meta tags• Hotel attributes• Hotel accounts• CMS usersCRM Management Activities• Reservation Management• Reservation Reports• Evaluation of customer requirements and generating creative solutions • Technical brainstorming sessions for development of website• Usability tests• Experience in JIRA Weniger anzeigen

  • Ecommerce Deputy Manager

    Apr 2022 - Nov 2022

  • Senior Ecommerce Specialist

    Jan 2019 - Apr 2022

  • Ecommerce Specialist

    Apr 2017 - Jan 2019

  • Web Specialist

    Jun 2015 - Apr 2017
• 

  Odamax.com

  Nov 2022 - Jan 2024

  Ecommerce manager
• 

  Etstur

  Jan 2024 - now

  Head of ecommerce